Aaliyah Ramirez
Rosenberg,TX
Summary
Adaptable and detail-oriented healthcare professional with strong skills in insurance verification, patient registration, and administrative operations. Quick learner with a proven ability to thrive in fast-paced environments and contribute effectively to team goals. Known for excellent customer service, multitasking, and a commitment to HIPAA compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Verifier
OakBend Medical Center
05.2022 - Current
- Verify insurance eligibility and coverage for patients via phone and online platforms.
- Maintain accurate documentation and prepare reports, invoices, and forms.
- Coordinate with clinical teams to ensure service coverage and authorizations.
- Train new hires on insurance processes and procedures.
Patient Access Representative
OakBend Medical Center
10.2020 - Current
- Register patients, verify demographics and insurance, and obtain authorizations.
- Process co-pays and other payments, maintaining accurate financial records.
- Handle high-volume calls, resolve patient concerns, and ensure HIPAA compliance.
- Supported emergency department with rapid registration and patient intake.
Medical Screener
Medical Screener
10.2020 - 05.2021
- Screened patients and visitors collected vital signs and personal information.
- Maintained a sanitized, organized workspace and restocked medical supplies.
- Responded to emergencies per established protocols.
Retail Sales Associate
Old Navy
12.2019 - 03.2021
- Delivered top-tier customer service and operated POS systems accurately.
- Managed product stocking, pricing, returns, and promotional signage.
- Trained new team members and upheld store cleanliness and presentation standards.
Education
Diploma -
Terry High School
Rosenberg, TX06-2020
Emergency Medical Technician (EMT) coursework
Wharton County Junior College
Richmond, TXSkills
- Insurance Verification & Eligibility
- Patient Registration & Assessment
- HIPAA Compliance
- Emergency Response Support
- Payment & POS Processing
- Data Entry & Accuracy
- Multitasking & Time Management
- Customer Service & Team Collaboration
Certification
- BLS (Basic Life Support) – Certified
- ALS (Advanced Life Support) – Certified
Timeline
Insurance Verifier
OakBend Medical Center
05.2022 - Current
Patient Access Representative
OakBend Medical Center
10.2020 - Current
Medical Screener
Medical Screener
10.2020 - 05.2021
Retail Sales Associate
Old Navy
12.2019 - 03.2021
Diploma -
Terry High School
Emergency Medical Technician (EMT) coursework
Wharton County Junior College
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