Aaliyah Randle
Richfield,MN
Summary
Versatile and results-oriented professional with a robust background in security and customer service, notably with the Texas Department of Criminal Justice. Demonstrates expertise in Microsoft Office Suite and excels in clear, multi-line communication. Proven track record of enhancing operational efficiency and safety, leveraging fundamental tool proficiency and OSHA 10 certification to achieve organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Correctional Officer
Texas Department of Criminal Justice
Rosharon, TX
07.2022 - 10.2024
- Maintained a secure environment for both staff and inmates.
- Oversaw numerous inmates during scheduled security assessments.
- Ensured seamless execution of in-count and out-count processes daily.
- Ensured timely updates and safe preservation of critical documentation.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Service Technician
Valvoline
Minnetonka, MN
07.2021 - 03.2022
- Completed routine maintenance of vehicle oils.
- Achieved higher sales by introducing supplementary products and services.
- Promoted adherence to workplace safety standards.
- Prepared job assignment reports and forms for accountability and traceability.
- Logged services performed in service ticket system.
- Traveled to customer locations to complete work for pre-set appointments.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
Customer Service Representative, Shift Lead
Circle K
St. Paul, MN
12.2020 - 07.2021
- Engaged and interacted with customers to address sales needs.
- Processed transactions with efficiency.
- Executed inventory ordering and price adjustments for optimal stock levels.
- Conducted accurate end-of-shift cash reconciliations.
- Supported sales team members to drive growth and development.
- Developed positive relationships with customers through friendly interactions.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Education
GED - TCU/IAM Advanced Transportation
Hubert H.Humphrey Job Corps
St. Paul, MN08.2018
Hubert H.Humphrey Job Corps
St. Paul, MN02.2016
Skills
- Expertise in Word, Excel, PowerPoint
- Multi-Line Communication
- Clear Communication Proficiency
- OSHA 10 Certified
- Responsible Cash Oversight
- Fundamental Tool Proficiency
Accomplishments
- Valedictorian: Class of 2018
Certification
- OSHA 10
- First Aid and CPR
References
References available upon request.
Timeline
Correctional Officer
Texas Department of Criminal Justice
07.2022 - 10.2024
Service Technician
Valvoline
07.2021 - 03.2022
Customer Service Representative, Shift Lead
Circle K
12.2020 - 07.2021
GED - TCU/IAM Advanced Transportation
Hubert H.Humphrey Job Corps
Hubert H.Humphrey Job Corps
Similar Profiles
Morgan ParnellMorgan Parnell
Administrative Assistant at Texas Department Of Criminal JusticeAdministrative Assistant at Texas Department Of Criminal Justice
EDDIE SOSAEDDIE SOSA
Correctional Officer at Texas Department of Criminal JusticeCorrectional Officer at Texas Department of Criminal Justice
WENDYIDA ABBAS GUINGANIWENDYIDA ABBAS GUINGANI
Correctional Lieutenant at Texas Department of Criminal Justice, TDCJCorrectional Lieutenant at Texas Department of Criminal Justice, TDCJ