Aaliyah Rodriguez
Houston,TX
Summary
Customer-focused hospitality professional with 5 years of experience delivering exceptional service in high volume and fine dining environments. Skilled in delivering exceptional service, maintaining professionalism under pressure, and creating positive, memorable guest experiences. Eager to contribute strong teamwork, adaptability, and safety awareness as a flight attendant.
Overview
5
5
years of professional experience
Work History
Twin Peaks Girl
Twin Peaks Restaurants
Houston, Texas
11.2024 - Current
- Built rapport with guests to enhance personalized and memorable dining experiences.
- Maintained strict adherence to grooming, uniform, and appearance standards to uphold brand integrity.
- Presented a polished, professional image to reinforce brand expectations.
Bartender
Juanitas Tex-Mex Cantina
College Station, Texas
07.2023 - 07.2024
- Managed high- volume bar operations efficiently during peak hours.
- Prepared and served alcoholic and non-alcoholic beverages while adhering strictly to responsible service guidelines.
- Delivered detail-oriented service, enhancing guest experience in a high-expectation dining environment.
- Addressed guest concerns calmly and professionally, ensuring satisfaction in fast-paced situations.
Wait Staff Member
Wings N More
College Station, Texas
08.2022 - 06.2023
- Created positive guest experiences through attentive, friendly service, fostering return visits.
- Provided efficient service in fast-paced, high volume setting, contributing to overall customer satisfaction.
- Oversaw multiple tables with accuracy and attention to detail, ensuring timely and precise order delivery.
Cashier/Host
Wings N More
Houston, TX
05.2021 - 06.2022
- Processed dine-in, drive-thru, and to-go orders with accuracy.
- Handled cash and card transactions responsibly.
- Greeted and seated guests while managing wait times.
- Handled stressful situations effectively to support team operations.
- Developed strong foundational customer service and communication skills.
Education
High School Diploma -
Cypress Falls Highschool
Houston, TX06-2022
Some College (No Degree) - Poultry Science
Texas A&M University
College Station, TXSkills
- Customer service expertise
- Customer relations
- Multitasking in High-Pressure Environments
- Team collaboration
- Conflict Resolution
- Clear and professional communication
Timeline
Twin Peaks Girl
Twin Peaks Restaurants
11.2024 - Current
Bartender
Juanitas Tex-Mex Cantina
07.2023 - 07.2024
Wait Staff Member
Wings N More
08.2022 - 06.2023
Cashier/Host
Wings N More
05.2021 - 06.2022
High School Diploma -
Cypress Falls Highschool
Some College (No Degree) - Poultry Science
Texas A&M University