AALIYAH ROMAN
ORLANDO,FL
Summary
To acquire a position in a company were i can learn and grow from within.
Overview
4
4
years of professional experience
Work History
Chiropractic Assistant
Complete Care
Kissimmee, Florida
10.2022 - 01.2024
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Acquainted patients with therapy procedures by explaining purpose and results of exercises.
- CPT knowledge
- Salesforce knowledge
- EMR system
- Take vitals
Reservation Agent
JetBlue
Kissimmee, FL
01.2022 - 08.2022
- Assisted customers via phone by providing confirmations, answering questions and offering general information.
- Researched and resolved customer issues.
- Relayed information on availability, pricing and discounts to customers.
- Verified guest information and payment options ensuring accuracy and completeness.
- Processed cancellations and issued refunds according to company policies.
- Communicated with customers regarding concerns, inquiries and complaints.
MSR (TELLER)
ORLANDO CREDIT UNION
ORLANDO, FL
01.2021 - 01.2022
- Maintained confidentiality of bank records and client information.
- Trained employees on cash drawer operation.
- Processed cash withdrawals.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
TELLER
ADDITION FINANCIAL
ORLANDO, FL
10.2019 - 01.2021
- Maintained confidentiality of bank records and client information.
- Trained employees on cash drawer operation.
- Processed cash withdrawals.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Education
High School Diploma -
Colonial High School
Orlando, FL05.2019
Skills
SABRE,EPISYS, OUTLOOK, SYNPASYS, INTERNET SAVVY, MS, VERICALS, ECLINICALS, SALESFORCE, QUICK LEARNER, FRIENDLY
Timeline
Chiropractic Assistant
Complete Care
10.2022 - 01.2024
Reservation Agent
JetBlue
01.2022 - 08.2022
MSR (TELLER)
ORLANDO CREDIT UNION
01.2021 - 01.2022
TELLER
ADDITION FINANCIAL
10.2019 - 01.2021
High School Diploma -
Colonial High School