Aaliyah Ros
San Diego
Summary
Experienced with customer service, inventory management, and sanitation. Utilizes strong communication skills to interact positively with customers and colleagues. Track record of maintaining clean and organized work environment to ensure food safety and hygiene.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
10.2023 - 09.2024
- Assisted in visual merchandising to create appealing displays and promote seasonal collections.
- Supported sales team by maintaining a clean, organized store environment for optimal customer interaction.
- Collaborated with team members to execute promotional events and enhance brand visibility within the community.
- Resolved customer inquiries and concerns promptly, contributing to positive shopping experiences and increased loyalty.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Food Service Clerk
Panda Express
10.2024 - 05.2026
- Assisted customers with menu selections and dietary inquiries, enhancing overall guest experience.
- Operated cash register efficiently, processing transactions accurately and managing cash flow.
- Maintained cleanliness and organization of food service areas, ensuring compliance with health standards.
- Collaborated with team members to prepare and serve food items in a timely manner.
Host
Outback Steakhouse
03.2026 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists using reservation systems to optimize seating efficiency.
- Coordinated with kitchen and serving staff to enhance service flow.
- Assisted in training new hosts on operational procedures and customer service standards.
- Responded promptly to guest inquiries, resolving issues to maintain satisfaction.
- Monitored dining area for cleanliness and ambiance, addressing needs proactively.
- Collaborated with management to improve guest experience through feedback initiatives.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School - Academy of Sustainable Academy of Building and Engineering (SABE)
Hoover High School
05-2026
High School - Real Estate
San Diego City College
San Diego, CA06-2027
Skills
- Excellent customer service
- Strong work ethic
- Organizational growth
- Cash handling proficiency
- Guest engagement
- Safe food handling
- Quality control
- Sanitation standards compliance
Timeline
Host
Outback Steakhouse
03.2026 - Current
Food Service Clerk
Panda Express
10.2024 - 05.2026
Brand Ambassador
American Eagle Outfitters, Inc
10.2023 - 09.2024
High School - Academy of Sustainable Academy of Building and Engineering (SABE)
Hoover High School
High School - Real Estate
San Diego City College