Genesis Garcia
Los Angeles,CA
Summary
Ambitious and flexible hard worker with a strong work ethic, adaptability, and exceptional interpersonal skills. Highly motivated and eager to take on new challenges, I excel at working effectively unsupervised and quickly mastering new skills. With a background in customer service, multitasking, and time management, I am committed to providing every customer with a positive and memorable experience. I have a proven track record of meeting company needs through consistent and organized practices, and I thrive under pressure, adapting to new situations and challenges to enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
Havass/ Team Enterprise/ Advantage Solutions
, CA
02.2021 - Current
- Developed and executed brand awareness campaigns to increase customer engagement.
- Organized promotional events to introduce new products and services to the public.
- Organized and maintained props, costumes, and other materials needed for each performance.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained accurate records of customer interactions and transactions.
- Taking good quality photos during our events, so our mangers can show their clients.
Executive Marketing Assistant
Diverse Marketing Agency
Commerce, CA
10.2022 - 06.2023
- Event and Promotions Coordinator
- interviewed and hired Brand Ambassador to always ensure we had the best fit for our Agency.
- Attended our events to ensure everything went well and successful
- Made PowerPoints and trainings, to help guide my team to a successful outcome for our promos/ events.
- Developed and managed promotional materials such as brochures, flyers, newsletters, and other marketing collateral.
- Organized meetings with clients to discuss upcoming campaigns and events.
- Created monthly reports on marketing performance metrics.
- Coordinated with external vendors to ensure timely delivery of projects.
- Developed creative concepts for advertising campaigns and promotions.
- Monitored customer feedback through surveys and focus groups to gain insights into consumer behavior.
- Managed inventory levels of promotional items such as t-shirts, mugs, pens .
- Assisted in organizing promotional events and tradeshows.
- Adapted marketing strategy to fit consumer preferences and expectations.
- Identified and analyzed complex problems to develop effective solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Model
K&E Express
Los Angeles, CA
07.2019 - 03.2022
- Organizing self to change outfits within required time scale
- Using initiative and range of poses to sell items of clothing during photo shoots.
- Collaborated with photographers to create poses that best showcased products or concepts while maintaining a professional demeanor.
- Traveled to different locations for photoshoots when required.
- Applied makeup according to directions from stylists prior to each shoot.
- Maintained a positive attitude while working long hours under challenging conditions at times.
Cashier/ Top Seller
Bath and Body Works
Victorville, CA
07.2020 - 01.2022
- Sell products and assist customers with their purchases along with meeting my daily sales goal
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Party Planner
First Bash Events & creative center
10.2017 - 02.2020
- Plan-out events and decorate in a timely manner according to clienteles needs as well as provide and create ideas to help client have a successful event.
- Organized and coordinated all aspects of successful private parties, including venue selection, catering, decorations, music, entertainment and activities.
- Created detailed timelines for event setup and takedown to ensure smooth execution of events.
- Negotiated contracts with vendors to ensure the most favorable terms were met.
- Coordinated with other departments within organization to ensure that their needs were met in a timely manner.
- Provided excellent customer service by responding promptly to inquiries regarding events.
- Established relationships with local venues in order to provide clients with more options for their special occasions.
- Developed marketing strategies for specific events in order to attract target audiences.
- Organized volunteers or staff members needed for set up and takedown of an event or activity.
- Assisted in developing creative themes for each party based on client's preferences.
- Provided assistance to staff members with various tasks related to their job duties as requested by management.
- Swept and mopped floors, dusted furniture and fixtures, cleaned windows and walls.
Education
High School Diploma -
Oak Hills High School
01.2018
Some College (No Degree) - Communication: Public Relations
Cal State University of San Bernardino
Skills
- Fluent in English and Spanish
- Excellent communication skills
- Flexible
- Organized / Time-management efficient
- Work well under pressure
- Strong work ethic
- Resilient and Adaptability
- Understand and follow written/oral directions
- Interact effectively with peers and superiors
- Ability to prioritize and efficiently multitask
- Excellent Customer Service
- Self-motivated
- Savvy Networker
- Promotional Planning
- Customer Service
- Brand-Building Strategies
- Marketing Support
- Brand Strategy
- Effective Communicator
- Sales Abilities
- Promotions
- Marketing And Sales
- Relationship Builder
References
Personal References are available upon request
Timeline
Executive Marketing Assistant
Diverse Marketing Agency
10.2022 - 06.2023
Brand Ambassador
Havass/ Team Enterprise/ Advantage Solutions
02.2021 - Current
Cashier/ Top Seller
Bath and Body Works
07.2020 - 01.2022
Model
K&E Express
07.2019 - 03.2022
Party Planner
First Bash Events & creative center
10.2017 - 02.2020
High School Diploma -
Oak Hills High School
Some College (No Degree) - Communication: Public Relations
Cal State University of San Bernardino