Aaliyah Sanchez
San Diego,CA
Summary
An effective leader with great communication skills . i work well individually and with a team. I am comfortable leading while also being able to handling tasks that are asked of me from leaders. In addition i have a great work ethic in which i like to focus on making sure all my tasks are completed in leaving no margins for error. I have 5 years of culinary experience including management of teams and food service .
Overview
6
6
years of professional experience
Work History
Attendant Gourmet Coffee
Mariott Hotels and Resorts
San Diego, CA
06.2024 - Current
- Handled cash register transactions accurately while maintaining proper security measures.
- Ensured that all customer service standards were met or exceeded during each shift.
- Maintained cleanliness, neatness and organization of customer areas.
- Coordinated with team members to manage peak times efficiently.
- Opened and closed establishment on time with proper setup and procedure.
- Resolved customer complaints promptly and professionally.
Food and Beverage Supervisor
SeaWorld Parks & Resorts
San Diego, CA
06.2021 - 01.2024
- Provided coaching and mentoring for employees in order to improve their job performance.
- Assisted kitchen staff with preparing meals during peak hours or when personnel shortages occurred.
- Daily use of cash handling, opening, and closing procedures.
- Always adhered to a safe workplace, ensuring all correct uses of PPE.
- Always making sure to complete tasks given in a timely manner.
- Worked with human resources to train new hires in large groups at a time, showing them the jobs they will be having and going through all safety protocols.
- Completing daily orders from vendors to maintain product and team scheduling according to the given labor.
- Worked with chefs to create new items for menus and events. Looking over bars and creating beverages as well.
Food and Beverage Assistant Supervisor
SeaWorld Parks & Resorts
San Diego, CA
05.2019 - 06.2021
- Assisted supervisors with everyday tasks.
- watching over 50 ambassadors, assigning tasks to each one and maintaining a good flowing workspace.
- ensuring customer service is at most high levels.
- Performed opening and closing duties such as counting money in cash drawers or preparing bank deposits.
Education
High School Diploma -
Southwest High School
San Diego, CA06-2018
Some College (No Degree) - Business Administration And Management
Southwestern College
Chula Vista, CASkills
- Complaint resolution
- Team building and leadership
- Food presentation
- Verbal and written communication
- Proficient in Excel
- Goal setting
- Upselling techniques
- Customer service
- Ordering supplies
Timeline
Attendant Gourmet Coffee
Mariott Hotels and Resorts
06.2024 - Current
Food and Beverage Supervisor
SeaWorld Parks & Resorts
06.2021 - 01.2024
Food and Beverage Assistant Supervisor
SeaWorld Parks & Resorts
05.2019 - 06.2021
High School Diploma -
Southwest High School
Some College (No Degree) - Business Administration And Management
Southwestern College
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