Courtney Zimmermann
River Falls,WI
Summary
Dynamic professional with a proven track record at Texas Roadhouse, specializing in creating welcoming environments and enhancing customer relations. Core competencies include safety awareness and quality assurance, complemented by a strong work ethic and collaborative spirit. Notable achievements include significant improvements in guest satisfaction and operational efficiency through initiative and effective communication. Committed to further elevating service standards in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Gourmet To-Go Attendant
Texas Roadhouse
Woodbury, MN
09.2023 - Current
- Collaborating with employees to create a smooth working environment
- Creating a calm, friendly, and welcoming atmosphere for guests
- Enacting professional-grade assistance
Customer Relations Specialist
Dominos
River Falls, WI
09.2022 - 09.2023
- Communicated with customers to arrange a meal
- Calculated the latest equity of the establishment
- Prepared appetizing nourishments
Aesthetician
Cheers Pablo
Woodbury, MN
09.2020 - 09.2022
- Conveyed art techniques to clients
- Established a safe painting environment
- Generated automated discussions with declared contacts
Education
High School -
River Falls High School
River Falls, WI06.2024
Skills
- Child safety monitoring
- Rules compliance
- Safety awareness
- Supply restocking
- Quality assurance
- Multi-line phone system
- Strong work ethic
- Patience and tact
- Team player attitude
- Initiative and Self-motivation
- Complaint resolution
- Account management
- Inquiry tracking
- Quality control
- Store cleaning
- Paperwork processing
- Order fulfillment
- Organizational growth
- Effective time management
- Understanding of perspective
- Artistic collaboration
- Advanced brush techniques
- Adaptive learning
Accomplishments
- Obtained a 23 on the ACT
- Maintain a 3.95 GPA
Activities
- I played the flute in the school band from 6th grade to 12th grade
- 2nd flute (freshman to junior), 1st flute (senior)
- I played in the marching band from my freshman year to my junior year
- Participating in 4-H, 5th grade – 2024
Certification
- Red Cross Lifeguard Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Gourmet To-Go Attendant
Texas Roadhouse
09.2023 - Current
Customer Relations Specialist
Dominos
09.2022 - 09.2023
Aesthetician
Cheers Pablo
09.2020 - 09.2022
High School -
River Falls High School
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