Tsigereda giday
Van Attendant And Parking Attendant
Silver Spring,MD
Summary
Competent Attendant with experience in various customer service roles. Skilled in maintaining cleanliness, ensuring safety protocols, and assisting customers with different needs. Strengths include strong communication skills, adaptability, and ability to work efficiently under pressure. At previous position, improved overall customer satisfaction through proactive assistance and prompt response to inquiries.
Overview
13
13
years of professional experience
1
1
Certification
Work History
School Van Attendant and Parking Lot Attendant
Tag B Transportation
Washington D.C, D.C
08.2023 - Current
- Responded promptly to customer inquiries regarding services.
- Monitored guest behavior, or disruptive behavior, and took appropriate action when necessary.
- Greeted customers, answered their questions and provided them with assistance.
- Operated cash register, processed payments and provided accurate change.
- Assisting special needs students to get on the van, get off the van, and making sure that they have a good environment while they are in the van.
Cashier & Office Administrative Assistant
THE GROVE INC, dunkin donut
Arlington, VA
03.2012 - 03.2020
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Pharmacy Technician
Personal Teacher
Washington D.C05-2016
High School Diploma -
Mettu Secondary High School, Ethiopia
Mettu,Ethiopia06-2001
Associate of Science - 1st year some courses
Montgomery Community College
Silver Spring, MDSkills
- Ground inspection
- Rules compliance
- Safety awareness
- Child safety monitoring
- Ticketing
- Cross-cultural sensitivity
- Cash handling experience
- Customer request handling
- Reliability and punctuality
- Incident reporting
- Strong work ethic
Accomplishments
- While I was working as a van attendant, I received an awards from the company.
Languages
English
Professional
Amharic
Professional
Tigrigna
Professional
Oromifa
Limited
Certification
- I had a PTCB or pharmacy technician certificate in 2016 but it si expired now, I need to renew in the future.
References
References available upon request.
Timeline
School Van Attendant and Parking Lot Attendant
Tag B Transportation
08.2023 - Current
Cashier & Office Administrative Assistant
THE GROVE INC, dunkin donut
03.2012 - 03.2020
Pharmacy Technician
Personal Teacher
High School Diploma -
Mettu Secondary High School, Ethiopia
Associate of Science - 1st year some courses
Montgomery Community College
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