Rikkilinn Johnson-Dills
Cheney,WA
Summary
Adept at promoting independence and safety in individuals with disabilities at DSHS Lakeland Village, I excel in compassionate client care and health and safety requirements. Demonstrated success in enhancing community integration and employing therapeutic instruction, I bring a track record of improving client well-being and satisfaction.
Overview
8
8
years of professional experience
Work History
Attendant Counselor 1
DSHS Lakeland Village
Medical Lake, WA
08.2017 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Accompanied and transported clients to appointments, errands and social activities.
- Documented current patient information to update behaviors and eating habits, activities.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used approved crisis intervention techniques in emergency situations.
Sales Associate
Peakay Inc
Burlington, Washington
11.2016 - 03.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Sedro-Woolley High School
Sedro-Woolley06-2013
Skills
- Rules compliance
- Ground inspection
- First aid and safety
- Adaptive equipment use
- Health and safety requirements
- Compassionate client care
- Healthcare
- Nutrition
- Community activities
- Quality program protocols
- Infection control procedures
- First-aid and CPR
- Behavior redirection
- Community integration support
- Charting and documentation
- Therapeutic instruction
- Safety awareness
- Complaint resolution
- Cleaning procedures
- Transportation
- Client documentation
Affiliations
- My hobbies include fishing, camping and playing in the elements. Between being a full time employee with the state and being a full time single mother i always try to find time to enjoy seasonal activities.
Timeline
Attendant Counselor 1
DSHS Lakeland Village
08.2017 - Current
Sales Associate
Peakay Inc
11.2016 - 03.2025
High School Diploma -
Sedro-Woolley High School
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