Aaliyah Saunders
Cambria Heights
Summary
Diligent Security professional with 5 years of experience monitoring facility staff, visitors and students to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Excellent listening and service skills in emergency response and evaluation procedures.
Overview
13
13
years of professional experience
Work History
School Safety Agent
NYPD
05.2019 - Current
- Providing security and ensuring safety in public school buildings and surrounding areas
- Patrolling designated areas
- Operating scanning equipment
- Removing unauthorized persons from the premises
- Responding to emergencies quickly and deflect issues
- Handled difficult or potentially dangerous situations with clarity and composure, ensuring that appropriate steps were taken to resolve conflicts effectively while minimizing any potential harm.
- Communicated regularly with parents regarding safety concerns or incidents, fostering trust between the school community and families.
- Identifying and apprehending violators
- Monitored CCTV cameras and alarm systems for security breaches.
Childcare Provider
Various Families
04.2014 - Current
- Clarified child care requirements; Studying, food choices, medical conditions, personal habits, restrictions of children
- Prepared, serve and feed meals
- Bathe & dress children when required
- Assist with laundry and light housekeeping tasks
- Assist with homework and school projects
- Follow and adhere to nap and bedtime routines
- Guide children through fun, educational activities
- Arrange and host playdates with other children and friends
- Transport children from football, soccer or dance lessons
- Other duties included; maintaining a safe environment by allowing only authorized persons near children, recording parent location, creating a positive child care climate, preparing various activities, playing games, avoiding conflict situations and nurturing self-esteem
Customer Service Assistant (CSA)
Walgreens
08.2016 - 05.2019
- Maintained Cleanliness in Dept
- Offer Customers assistance
- Stock and Restock items on the shelf for the customers
- Assist on passport photos/ regular photos
- Checkout Customers
- Adhered to the quality and work standards of the chain
- Assist other CSA Workers on situations that need an extra hand
- Analyze customer complaints and feedback for constant improvements
- Demonstrated empathy towards customers during difficult situations while remaining composed under pressure.
Crew Worker
McDonalds
02.2012 - 07.2016
- Received customers pleasantly, took their orders, transmitted to kitchen staff, served, and prepared bills
- Prepared food items such as hamburgers as per the established standards
- Adhered to the quality and work standards of the chain
- Maintained the equipment, such as oven and grill, in proper condition
- Maintained cleanliness in the work stations
- Assisted the other staff members in taking orders
- Analyzed customer complaints and feedback for constant improvements
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Handled multiple responsibilities simultaneously, maintaining focus on the overall project goals and objectives.
Education
Biotechnology
Queens Borough Community College
Bayside, New York06-2028
Radiology
LaGuardia Community College
Long Island City, New York06.2017
High School Diploma -
Law, Government & Community Service High School
Cambria Heights, New York06.2015
Skills
- Proficient in MS Office
- First Aid
- Experience with all ages
- Maintain safe learning environment
- Reliable
- Self-motivated
- Goal oriented
- Clear communication
- Multitasking
Awards Activities
- Volunteer Helper for Queens VA Medical Center
- Volunteer Aide for Lighthouse Guild International for the Blind
- Winner of Mary Jane McLeod Bethune Scholarship awarded by Salem Missionary Baptist Church
- Rose Respectful Outstanding Sisters of Excellence (Blossom), 2014 - 2015
- 3D Printing and Coding Program, 1 Week, 08/06/18 - 08/10/18
Timeline
School Safety Agent
NYPD
05.2019 - Current
Customer Service Assistant (CSA)
Walgreens
08.2016 - 05.2019
Childcare Provider
Various Families
04.2014 - Current
Crew Worker
McDonalds
02.2012 - 07.2016
Biotechnology
Queens Borough Community College
Radiology
LaGuardia Community College
High School Diploma -
Law, Government & Community Service High School
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