Aaliyah Smiley
Cheltenham
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
Work History
Child Caregiver
Nanny Services
06.2023 - Current
- CPR/First Aid Certified
- Ensured child safety through diligent supervision and adherence to established protocols.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
Associate
Target
05.2022 - 03.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Associate
Walmart
12.2020 - 05.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained and mentored junior staff on customer service strategies and techniques.
- Managed customer relations through communication and helpful interactions.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Education
Associate of Science - Computer Science
Montgomery County Community College
Blue Bell, PA12.2024
High School Diploma -
Central High School
Philadelphia, PA06.2023
Skills
- Business Strategies
- Attention to Detail
- Time Management
- Reading Comprehension
- New Hire Training
- Order Management
- Display Set-Up
- Space Planning
- Critical Thinking
- Data Entry
- Cash Handling
- Microsoft Office
Volunteer Service
Coaches Against Childhood Obesity
Help inner city kids find the value of exercise and nutrition to build a better healthy lifestyle through intensive and cardio workouts as well as nutritional classes.
Timeline
Child Caregiver
Nanny Services
06.2023 - Current
Associate
Target
05.2022 - 03.2024
Associate
Walmart
12.2020 - 05.2022
Associate of Science - Computer Science
Montgomery County Community College
High School Diploma -
Central High School