Aaliyah Thompson
Springfield,IL
Summary
Outgoing student with a history of leadership and productivity. Well-organized individual who thrives under pressure, whose goal is to contribute to a dynamic team. Excellent interpersonal skills, and has a passion for development. Dependable, with a track record of involvement, who is ready to bring fresh perspectives and a strong work ethic to any team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist Supervisor
BJ Grand Salon and Spa
Springfield, IL
08.2024 - Current
- Trained new reception staff on customer service protocols and software systems to enhance guest interactions.
- Managed front desk operations and ensured smooth guest check-in processes.
- Coordinated communication between clients and service providers to ensure smooth service delivery.
- Scheduled appointments and maintained an organized calendar for multiple services.
- Implemented reception area procedures that streamlined workflow and fostered team collaboration.
Camp Counselor
YMCA
Springfield, IL
05.2024 - 08.2025
- Supported children with disabilities in developing reading skills through patient, tailored, and inclusive instruction.
- Facilitated group games and team-building exercises to promote collaboration.
- Assisted children with developmental delays in learning environments to promote skill growth.
- Managed health concerns among campers while providing first aid support to ensure safety.
- Mentored junior counselors by sharing best practices and leadership skills to enhance team effectiveness.
Education
Political Science And Government
The University of Illinois Urbana-Champaign
05-2028
History
University of Illinois At Urbana-Champaign
Champaign, IL05-2028
Skills
- Public speaking
- Critical thinking
- Strong leadership
- Teamwork and collaboration
- Research skills
- Dependable and responsible
Certification
First Aid Certification
Affiliations
100+ volunteer hours
References
References available upon request.
Timeline
Receptionist Supervisor
BJ Grand Salon and Spa
08.2024 - Current
Camp Counselor
YMCA
05.2024 - 08.2025
Political Science And Government
The University of Illinois Urbana-Champaign
History
University of Illinois At Urbana-Champaign