Demonstrated promptness and loyalty through extensive experience across diverse fields.
Managed multiple roles simultaneously, gaining diverse field experience.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Founder/CEO/President
Cher Cares
Buffalo, NY
01.2015 - Current
Place employees in private homecare situations. Work with families and agencies in order to provide the best possible care for their loved ones.
We also care for the other family members pets, since they are important in the healing process.
Dispatch manager/paramedic/fireman
Integrity EMS
Nashville, TN
09.2020 - 02.2023
Management and dispatch of an ambulance service.
Starting the dispatch and ground crews from a fleet of two, and built it to a fleet of 7ambulances in a matter of one year.
Also created the Dispatch program that could grow with the company, organization, built relationships with hospitals and families for transports, managed crews, equipment. Certifications, and damage control.
Reception/Medical assistant
Immediate care
Buffalo, NY
08.2017 - 02.2021
MMR, Patient care, Excel, Accounting, Customer service, Phones.
Paramedic/Safety Supervisor
Gowanda Ambulance
Gowanda, NY
01.2009 - 01.2014
Working paramedic, responsible for safety, inspections of equipment used for company, OSHA standards, DOH standards, DOT standards, training.
Owner/Manager/Operator
Pagano and Sons
Orchard Park, NY
06.2008 - 05.2012
Assisted in the construction of residential and commercial buildings, ensuring adherence to safety protocols and building codes
Collaborated with team members to complete projects within specified timelines while maintaining quality standards
Maintained a clean and organized work area to promote efficiency and safety on the construction site
Followed blueprints, drawings, and instructions from supervisors to accurately execute construction plans
Assisted skilled tradespeople such as carpenters or electricians by providing necessary support during installations or repairs
Managed inventory of construction materials and supplies, ensuring availability for ongoing projects
Implemented proper waste management practices on the job site to maintain cleanliness and comply with environmental regulations
Communicated effectively with supervisors and team members regarding project progress, challenges, and potential solutions
Demonstrated strong problem-solving skills by identifying issues on-site and proposing effective resolutions in a timely manner
Adhered to all safety guidelines including wearing appropriate personal protective equipment (PPE) at all times
Executed landscaping tasks such as planting trees/shrubs/flowers, laying sod/grass seed, installing irrigation systems etc
Assisted construction supervisor in overseeing daily operations and ensuring adherence to project timelines
Collaborated with team members to coordinate work schedules, allocate resources, and prioritize tasks
Conducted regular inspections of construction sites to ensure compliance with safety regulations and quality standards
Managed inventory of construction materials, tracking usage and reordering supplies as needed
Coordinated with subcontractors and vendors to schedule deliveries and resolve any issues or delays
Assisted in the preparation of project budgets by providing cost estimates for labor, equipment, and materials
Monitored progress of construction projects, identifying potential risks or obstacles and implementing corrective actions
Dispatcher/Flight and Ground Medic
Mercy Flight
Buffalo, NY
01.2009 - 01.2011
Paramedic/Dispatcher
Rural Metro
Buffalo, NY
01.1999 - 01.2011
Dispatch
Rotomold operator/Supervisor
Safety officer
Fisher Price
Medina, NY
05.1994 - 09.1997
Medina, NY - May 1994 to September 1997
Working Shift supervision (Overnights), of a 24 hr plant that made large plastic play sets.. Safety officer keeping compliance as per OSHA regulations. Rotomold operation, lifting standards..
HHA
HHA
Buffalo, NY
01.1989 - 05.1994
Homecare. Caring for all ages with disabilities in their homes.
Education
Sciences (Dual associates) - undefined
Niagara Community College
Sanborn, NY
01.1999
justice (A.S.) - Criminal
Niagara County Community College
Sanborn, NY
01.1999
Skills
Interviewing
Food preparation
Financial data reconciliation
Record keeping
Supply chain transportation management
POS
Analysis skills
Revenue cycle management
Sales support
Safety management experience within construction industry
Algebra
Attention to detail
Data management
Workers' compensation
Vital signs
QuickBooks
Appointment scheduling
Hazard analysis
Public health
Employee relationship building
Warehouse experience
Workers' compensation law
Working with people with disabilities
Invoice processing
Payroll
Client interaction via phone calls
Fiscal management
Construction schedule coordination
Home health
Precision measuring instruments
Root cause analysis
Account management
Practice management
Procurement contract negotiation
Knowledge management
API integrations
Handling patient inquiries
IT
Recruiting
Training
Laboratory experience
Basic math
Experience in non-profits
Customer communication
Vendor relationship building
Experience with children
State healthcare regulations
Pharmacy technician experience
Fleet management
Delivery optimization distribution operations
Multi-line phone systems
Conflict management
Flexible scheduling
Compliance audits & assessments
Event marketing
ICD coding
Employment & labor law
Problem-solving
Workplace health and safety regulatory compliance
Construction budget management
Credit card payment processing
Regulatory compliance
Restaurant experience
Environmental permitting
HR sourcing
Customer support
English
Intake
Accounting systems (technically supported)
Crisis intervention
Communication skills
Cash register
Contracts
Marketing public relations
Talent acquisition platforms
Computer literacy
Beer knowledge
Press events
Computer hardware
Hospitality
Filing patient billing claims
Nightclub
HR legal compliance
Eaglesoft
Patient flow optimization
Manufacturing
Hotel experience
Accounts receivable
Applied behavior analysis
Transportation management systems
Regulatory audits
Microsoft Powerpoint
SharePoint
Phone etiquette
Wine knowledge
Organizational skills
Construction documentation
Relational databases
Inside sales
Marketing
ICD-10
Microsoft Outlook
Process improvement
Retail math
Microsoft Excel
Office experience
Sales management
Google Suite
Logistics
Product demos
ATS
Efficiency
HR department experience
Cash handling
CRM software
Training & development
Typing
Cold calling
Working with people with developmental disabilities
Sales management systems proficiency
File organization
Employment coaching client intake
Sales technology adoption
Home healthcare agency administrative experience
Outbound calling
Self-direction
Applied Behavioral Analysis (ABA) for children
Serving
Assistant manager experience
Spirits experience
Outdoor work
Client communication
Ability to follow instructions
Document management systems
Medical scheduling
Maintaining an organized workspace
Phone communication
Event planning
Cooking
Supply chain management
Research
Medical coding
Transportation management
Problem Solving
Sales
Food safety
MEDENT
Branding
Teaching
Payroll processing
Front desk
Triage
Mechanical knowledge
Negotiation
Patient care
InVision
NetSuite
Patient service
Infection Control
Medical terminology
Math
Public speaking
Office management
Inventory control
Financial planning
Relationship management
Grammar Experience
Environmental regulatory compliance
Microsoft Access
Laboratory safety
Statistics
Accounting and finance experience
Databases
Pricing
Quality assurance
Physiology knowledge
Safety management experience within manufacturing industry
Insurance verification
Client referrals
Retail sales
Financial concepts
Cleaning
10 key typing
Technical support
Emergency scheduling
Fine dining experience
Clean workspace maintenance
HRIS
Customer relationship management
Data reporting
Geometry
Electronic health records (EHR) management
CRM system proficiency
Technical Proficiency
Climbing
Report writing
Guest services
Statistical analysis
Full cycle recruiting
Hazard Communication Standard
Occupational health expertise
Food industry
Talent acquisition
Maintaining patient confidentiality
Customer service
Anatomy knowledge
Construction administrative experience
Computer skills
Team development
Writing skills
Clinical research
Menu planning
Clerical experience
Leadership
Environmental compliance
Dental assisting
Customer relationship management (CRM) systems (technically supported)
Crisis management
Vendor relationship management
Microsoft Word
Medical records
Debt collection
CPR
Security
Patient monitoring
ISO 9001
Management
Cocktail experience
Client services
Phlebotomy
Home health agency experience
Aloha POS
Web applications
Manager experience
Safe work practices
Nursing
Windows
Computer operation
Vendor contract management
Human resources
Oracle
Microsoft Office
EMR systems
Estimating construction project budgets
Documentation
Administrative experience
Data entry
Supervising experience
Medical administrative support
Adobe Acrobat
Employee evaluation
Food service
Maintenance task scheduling
Pharmacies (work setting)
Achieving HIPAA compliance
Spreadsheets
Project management
Staffing management
Productivity software
Financial report writing
Working with seniors
Leadership development programs
Sales experience within healthcare
Safety regulations
Food handling
Medical office experience
Complaint handling
Medical laboratory work
Beverage preparation
Data analysis skills
Microsoft Teams
CPT coding
Documentation review
Bartending
AI
Occupational safety risk assessments
Face-to-face communication
Word processing
HIPAA
Upselling
Time management
Employee orientation
Adjusting patient balances
Google Docs
Accounting
Public information events
Phone answering
Dispatching
Freight
Working with people with autism
Fundraising events
Construction document control
DOT (Department of Transportation) regulations
Patient billing statement generation
Warehouse management system
Certification
Medical Technologist, Present
Certified Phlebotomy Technician, Present
Food Handler Certification, ServSafe
AED Certification
CPR Certification
BLS Certification
EMT Certification
Driver's License
First Aid Certification
NREMT Paramedic
PALS Certification
EMT-B
EMT License
Paramedic License
ACLS Certification
Languages
English
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Title: Reception/Medical assistant - Immediate care
Driving License: Present
Work Permit: Authorized to work in the US for any employer
Availability: Willing to relocate: Anywhere, Authorized to work in the US for any employer
Front Desk Manager/Receptionist/ Medical Assistant at Florida Back InstituteFront Desk Manager/Receptionist/ Medical Assistant at Florida Back Institute