Aaliyah Tidwell
East Brunswick,NJ
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Waitress
100 Steps Kitchen + Raw Bar
06.2023 - Current
- Company Overview: Served at a French restaurant that specializes in exquisite dishes along with a raw bar
- Knowledge on each dish as well as all oysters was highly important and mandatory
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
- Poured and refilled wine glasses as needed among customers
- Greeted guests promptly and courteously, ascertained their dining needs, and provided attentive well mannered service
- Served at a French restaurant that specializes in exquisite dishes along with a raw bar
- Knowledge on each dish as well as all oysters was highly important and mandatory
Lead Hostess
Chinese Tuxedo
01.2024 - 11.2024
- Enhanced guest experience by efficiently managing reservations and seating arrangements.
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
Receptionist
Cornell Care & Rehabilitation Center
03.2020 - 11.2021
- Receptionist at a Rehabilitation Center that accepts rehab and long-term patients
- Proper etiquette was highly anticipated in and outside of the work facility such as greeting individuals, being sociable and empathizing patience
- Having the ability to work under pressure by answering numerous amounts of calls, assisting with family concerns, following safety protocols, staying alert to individuals who enter and leave the facility, sorting out all mail, and keeping the front desk organized
- Assisted with administrative tasks such as filing documents, copying materials
- Answered questions about organization and provided callers with address, directions, and other information
Server
Brick & Barrel
10.2019 - 04.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor Of Social Work - Social Work
New Jersey City University
Jersey City, NJSkills
- Superior Communication Skills
- Customer Relations
- Schedule Management
- Organization and Efficiency
Languages
Spanish
Native or Bilingual
Timeline
Lead Hostess
Chinese Tuxedo
01.2024 - 11.2024
Waitress
100 Steps Kitchen + Raw Bar
06.2023 - Current
Receptionist
Cornell Care & Rehabilitation Center
03.2020 - 11.2021
Server
Brick & Barrel
10.2019 - 04.2020
Bachelor Of Social Work - Social Work
New Jersey City University
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