Aaliyah Wilson
Summary
Detail-oriented and motivated individual with excellent customer service skills seeking a challenging position in a dynamic work environment. Demonstrated success in the customer service and makeup industry, showcasing a strong commitment to delivering exceptional results. Proven track record of achieving customer satisfaction through attentive and personalized service. Adept at multitasking and problem-solving, with a passion for exceeding expectations and fostering positive relationships with clients.
Overview
4
4
years of professional experience
Work History
Makeup Artist
Myself
04.2022 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
Sales Advisor
H&M Hennes & Mauritz
09.2024 - 01.2025
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Baker/Decorator
Crumbl Cookie
01.2022 - 12.2023
- Produced high-quality baked goods, including cookies and specialty desserts, following recipes and guidelines to meet customer expectations
- Decorated and presented products creatively, enhancing their visual appeal and driving sales
- Maintained a clean and organized work area, adhering to strict hygiene and sanitation standards
- Assisted with inventory management, including stock rotation, ordering supplies, and monitoring product freshness
Cleaning Technician
Sparkling Clean Services
07.2021 - 08.2021
- Performed thorough cleaning of residential and commercial spaces, including dusting, vacuuming, mopping, and sanitizing
- Paid attention to detail, ensuring high-quality results and customer satisfaction
- Communicated effectively with clients to understand their specific needs and address any concerns
- Managed and organized cleaning supplies and equipment efficiently
Crew Member
McDonald's
03.2021 - 08.2021
- Provided outstanding customer service in a fast-paced environment, ensuring customer satisfaction and resolving any issues or concerns
- Prepared food items according to standardized procedures, maintaining high levels of cleanliness and adhering to food safety regulations
- Demonstrated excellent teamwork and communication skills to ensure smooth operations and efficient service
- Trained new team members on company policies, procedures, and best practices
Education
High School Diploma -
Benson Polytechnic High School
Portland, Oregon06.2023
Skills
- Excellent customer service skills
- Strong attention to detail
- Effective communication and interpersonal skills
- Ability to work in fast-paced environments
- Teamwork and collaboration
- Time management and organizational abilities
- Food safety and sanitation knowledge
- Makeup application
- Client relationship building
- Long-lasting makeup application
- Sales and upselling
- Sales strategy
Timeline
Sales Advisor
H&M Hennes & Mauritz
09.2024 - 01.2025
Makeup Artist
Myself
04.2022 - Current
Baker/Decorator
Crumbl Cookie
01.2022 - 12.2023
Cleaning Technician
Sparkling Clean Services
07.2021 - 08.2021
Crew Member
McDonald's
03.2021 - 08.2021
High School Diploma -
Benson Polytechnic High School
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