Aaliyah Wood
Newnan,,GA
Summary
Communicates in a professional manner; demonstrates effective and appropriate oral and written communication skills with, staff, and customers. Follows all protocols and established standards that promote a safe and productive work environment; supports the team and policies for proper cleaning and routine maintenance; maintains work area and lobby in neat and orderly manner. Greets team, visitors, and vendors in a prompt, courteous, and helpful manner; and responds to routine requests for directions, paperwork completion assistance, and other similar requests; announces emergencies according to specified procedures; pages staff and makes general announcements as requested.
Overview
5
5
years of professional experience
Work History
Patient Transporter
Piedmont Hospital
08.2024 - Current
- Transport patients throughout hospital by pushing them in a wheelchair or a hospital bed.
- Transport patients safely between departments, ensuring comfort and arrivals in a timely manner.
- Assist staff by providing necessary support.
- Maintain cleanliness and organization of equipment and areas.
- Train new Patient Transporters on proper techniques, protocols, ensuring consistent high-quality care throughout the team.
- Follow all safety protocols and infection control measures during transporting the patients.
Sales Associate
JCPenney
Newnan, GA
06.2024 - 08.2024
- Assisted customers with finding certain products, trying on products, and making a purchase,
- Managed inventory levels, ensuring product availability and organization.
- Processed transactions accurately using point-of-sale systems.
- Developed product knowledge to provide expert advice to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Shift Leader
Einstein Bros Bagels
07.2022 - 11.2023
- Responsible for the overall leadership and direction of the store in partnership with the Assistant General Manager. The Shift Leader is responsible for ensuring the team had a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift.
- Contract Review and Negotiation. Review and negotiate business agreements, including multi-channel distribution
- Marketing Claims and Packaging Review. Review and advise management and employees on product and brand marketing and advertising the products that we would have monthly and print, digital/social and propose solutions as required, based on the needs to service the customers in the industry.
- Provide leadership and expertise on all aspects of product regulatory compliance to ensure that products are successfully introduced and maintained.
- Good Manufacturing Practices. Making sure that the products that we where proving the customers when in date and that everyone where following the safely guidelines.
- Continued Education Regulatory Compliance, Ingredient Safety, & Social Awareness Concerns.
Team Member/Cashier
Panera Bread
Newnan, Georgia
03.2021 - 11.2021
- Providing excellent customer service and making sure that the practice of supporting customers before, during, and after their purchase. Providing customer service that helps the customer navigate the online to look up orders. I helped customers with orders and the product or service and troubleshoot any errors or defects that may arise. Making sure that the daily duties where complete in a timely manner.
- Promptly greet guests as they enter and thank them as they leave.
- Cleaning areas throughout my shift as much as needed.
Team Member/Cashier
Zaxbys
08.2020 - 01.2021
- I helped customers place orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.
- My responsibilities were to provide friendly, enthusiastic service for all guests, promptly greet guests as they enter and thank them as they leave, maintain awareness of current promotions, explain menu items, answer questions, and suggest additional items, enter guest orders accurately into the point of sale system, count and verify tills, and record totals appropriately, maintain a clean, safe, welcoming environment, clean and maintain guest areas including dining room, counters, bathrooms, and building exterior, stock paper goods, condiments, serve ware, and beverages, as well as accurately complete, package, and present guest orders.
Education
Radiologic Technology
West Georgia Technical College
12-2027
Newnan High School
05-2022
Skills
- Organizational Skills
- Critical Thinking Skills
- Math Skills
- Interpersonal Communication Skills
- Environmental conservation
- Leadership Skills
- Telephone Management
- Positive attitude
- Problem-solving
- Training assistance
Timeline
Patient Transporter
Piedmont Hospital
08.2024 - Current
Sales Associate
JCPenney
06.2024 - 08.2024
Shift Leader
Einstein Bros Bagels
07.2022 - 11.2023
Team Member/Cashier
Panera Bread
03.2021 - 11.2021
Team Member/Cashier
Zaxbys
08.2020 - 01.2021
Radiologic Technology
West Georgia Technical College
Newnan High School