Aaliyah Worthington
Hawkinsville,GA
Summary
Strong work ethic dedicated to putting as much effort into a job as possible. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to train and learn the position and role as efficiently as possible. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Assistant Manager, Key Holder
Breaking Bread
04.2022 - 01.2024
- Performed operational duties to run the restaurant that included opening/closing.
- Unloaded and organized shipments from trucks making sure all items got pulled to the front while the new items went behind.
- Resolved conflicts that arise between staff, as well as conflicts with customers.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Prepared and maintained a list of depleted or unusable inventory.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Cashier
Ingles Supermarket
08.2021 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Team Member
Chic-Fil-A
08.2020 - 07.2021
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA02.2024
Skills
- Organized
- Communication
- Great Customer Service
- Unloading
- Teamwork
- Problem Solving
- Active Listening
- Powerful Work Ethic
Timeline
Assistant Manager, Key Holder
Breaking Bread
04.2022 - 01.2024
Cashier
Ingles Supermarket
08.2021 - 02.2022
Team Member
Chic-Fil-A
08.2020 - 07.2021
High School Diploma -
Penn Foster Career School