Hi, I’m
Aaliyah Yuldasheva
Pompano Beach,FL
Summary
Pharmacy delivery and operations specialist with expertise in supporting retail and long-term care pharmacies across the U.S. Proven skills in route dispatching, patient communication, and remote coordination. Currently pursuing an M.S. in Business Analytics to enhance operational efficiency.
Overview
3
years of professional experience
Work History
PharmCo Rx - Pharmacy North Miami BeachHallandale, Florida
Remote Dispatcher / Delivery Coordinator
11.2024 - 12.2025
Job overview
- Coordinated daily dispatch operations to enhance transportation management efficiency.
- Utilized routing software to optimize delivery schedules and routes.
- Assigned drivers to optimal routes based on customer needs to ensure timely deliveries.
- Communicated with drivers to ensure timely pickups and drop-offs.
- Monitored vehicle locations to deliver real-time updates to clients and improve service communication.
- Collaborated with team members to resolve scheduling conflicts promptly.
(Pharmacy Delivery Software Company)Southampton, Pennsylvania
Sales Representative
08.2024 - 11.2024
Job overview
- Provided product demonstrations to potential clients showcasing software functionalities.
- Engaged in regular follow-ups with clients to ensure satisfaction and retention.
- Assisted clients with onboarding processes and training on software usage.
- Conducted market research to identify new sales opportunities in the pharmacy sector.
- Managed customer inquiries about pharmacy delivery software features and services.
RX2GO Pharmacy Delivery ServiceBrooklyn, New York
Customer Service Representative
08.2022 - 07.2024
Job overview
- Assisted customers with prescription inquiries and medication information.
- Resolved customer complaints with empathy and effective solutions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
FLORIDA ATLANTIC UNIVERSITY
MBA from BUSINESS ANALYTICS
12-2027
UZBEKISTAN STATE WORLD LANGUAGES UNIVERSITY
Bachelors Degree from Linguistics
07-2025
University Overview
- 4.26 / 5.00 GPA
- [State-Funded Full Scholarship] Recipient
Skills
- Pharmacy Delivery Coordination
- Route Dispatching Systems
- Remote Operations & Workflow Tools
- Google Workspace (Gmail, Docs, Sheets)
- Microsoft Excel
- Customer & Patient Communication Systems
Education
true
Timeline
Remote Dispatcher / Delivery Coordinator
PharmCo Rx - Pharmacy North Miami Beach
11.2024 - 12.2025
Sales Representative
(Pharmacy Delivery Software Company)
08.2024 - 11.2024
Customer Service Representative
RX2GO Pharmacy Delivery Service
08.2022 - 07.2024
FLORIDA ATLANTIC UNIVERSITY
MBA from BUSINESS ANALYTICS
UZBEKISTAN STATE WORLD LANGUAGES UNIVERSITY
Bachelors Degree from Linguistics