Aaliyha Taylor
Lubbock ,TX
Summary
Dedicated job seeker with robust organizational skills and a strong work ethic, focused on securing an entry-level position. Committed to supporting team objectives and enhancing overall performance. Ready to contribute to achieving company goals through effective collaboration.
Overview
4
4
years of professional experience
Work History
Stock 1 Associate
Walmart Inc.
Lubbock, TX
08.2023 - Current
- Collaborated with team members to ensure a clean, organized, and safe stockroom.
- Stocked merchandise with clear labeling and arranged items by size or color.
- Provided assistance to colleagues in various departments to promote cohesive operations.
- Communicated effectively with team members to enhance operational efficiency.
- Aided customers in quickly finding items, boosting satisfaction rates.
- Participated in seasonal inventory preparations for smooth product line transitions.
- Responded to customer questions with detailed product information.
- Welcomed customers and directed them to desired products promptly.
Receptionist
H&r Block
Lubbock, TX
08.2022 - 07.2023
- Greeted visitors professionally while providing knowledgeable assistance throughout interactions.
- Confirmed appointments and updated client records to facilitate effective communication.
- Answered phones promptly, directing calls to relevant departments efficiently.
- Kept reception area organized and inviting for all guests.
- Resolved customer problems swiftly to enhance overall service quality.
- Maintained precise records of cash transactions and payments received.
- Streamlined front desk processes by effectively managing client interactions.
- Performed administrative duties such as data entry, photocopying, scanning, and faxing.
Call Center Representative
VXI Global Solutions LLC
Lubbock, TX
03.2021 - 08.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Brownfield High School
Brownfield, TXSkills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Problem-solving
- Attention to detail
- Time management
- Dependable and responsible
- Excellent communication
- Multitasking Abilities
- Computer skills
- Critical thinking
- Organizational skills
- Organization and time management
- Active listening
- Decision-making
- Verbal communication
Timeline
Stock 1 Associate
Walmart Inc.
08.2023 - Current
Receptionist
H&r Block
08.2022 - 07.2023
Call Center Representative
VXI Global Solutions LLC
03.2021 - 08.2022
Brownfield High School