- Games/ Anime/ Art
Aamer Kazi
Team Lead - Content Moderation
Latur,Maharashtra
Summary
Dedicated, motivated, Gamer, Tech enthusiast and Talented Team Leader offering 7-year background with progressive advancement in Moderation and player support management at Ubisoft. Passionate about enhancing and giving best player experience and keeping the gaming community clean. Focused on driving employee performance, achieving team goals and delivering consistent, on-time project completion. Excited to apply knowledge, skills, and experience to the position of Head of Player Support - Decentraland.
Overview
8
8
years of professional experience
Work History
Team Lead Content Moderation
Ubisoft Entertainment
Pune, Maharashtra
06.2015 - Current
- Planning and Executing Ubisoft all Content Moderation projects and services.
- Built and trained teams for various Moderation and player support services.
- Lead and Managed Moderation and support services for AAA Live games and projects such as Rainbow 6 Siege, Trials Rising, Trials Frontier, Just Dance series, Ubisoft connect services, Assassins Creed Odyssey, Far Cry 5, Far Cry4, Ghost Recon Wild lands, Pixal.io, etc.
- Created, edited and altered Moderation and customer service strategies and procedures in Agile manner to increase employee productivity and efficiency which resulted in satisfying experience for players.
- Collaborated with cross functional teams to identify and fix potential support issues.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Reported on updates to project specifications and progress.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Content Moderator
Ubisoft Entertainment
Pune, Maharashtra
09.2013 - 03.2015
- Approved, Banned, reviewed and edited User Generated Content flowing to Ubisoft games and services.
- Managed content moderation and distribution to Ubisoft online channels.
- Created and managed reports of User data to analyze user engagement.
- Helped Train and mentor new moderators.
Education
No Degree -
Sinhgad College of Engineering
Pune 04.2001 -
Skills
- Project Management
Interests
- Tech and Gadgets
- Blockchain / VR/ AR
Timeline
Team Lead Content Moderation
Ubisoft Entertainment
06.2015 - Current
Content Moderator
Ubisoft Entertainment
09.2013 - 03.2015
No Degree -
Sinhgad College of Engineering
04.2001 -
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