Aamir Tankard

The Operations Training Supervisor is responsible for supporting ongoing development and training in the field, serving as a direct resource for operational and leadership needs. Working closely with Operations Supervisors and district leadership, this role drives profitability, team development, and consistent execution of company standards. Key responsibilities include delivering targeted training initiatives, coaching store leaders, and facilitating processes to ensure operational excellence across multiple locations.

In my role as a Field Learning Specialist , I was responsible for delivering structured leadership development programs to entry-level managers, with a focus on cultivating servant leadership principles to strengthen team performance and workplace culture. I also facilitated Safe Serve certification courses for General Managers, ensuring adherence to food safety standards and operational compliance across the region. Additionally, I led new hire orientation classes designed to integrate team members into the organization by clearly communicating company values, expectations, and operational procedures—laying the groundwork for long-term success and engagement.

As a Field Recruiter, I supported multi-unit hiring efforts by identifying and securing top talent for both hourly and leadership roles across the region. I collaborated closely with General Managers and Operations leadership to understand staffing needs, align recruitment strategies with operational demands, and ensure the timely placement of qualified candidates. I facilitated the full-cycle recruitment process, including sourcing, interviewing, and extending offers, while maintaining a strong focus on candidate experience and cultural fit. By building strong relationships in the field and leveraging data-driven insights, I helped improve hiring efficiency, strengthen bench readiness, and reduce turnover in understaffed locations.

As a General Manager, I was responsible for leading the overall operations of a high-volume store, overseeing all aspects of performance including sales, labor, inventory, and guest experience. I managed a large, diverse team, focusing on talent development, accountability, and creating a performance-driven culture. Under my leadership, the store consistently met or exceeded operational goals, maintained high standards of execution, and delivered strong financial results. I prioritized team development by mentoring and promoting high-potential employees into leadership roles. Through strong operational control, attention to detail, and consistent execution, I drove improvements in shrink reduction, labor efficiency, and Guest’s satisfaction while maintaining compliance with all company policies and standards.