Adept in managing data and fostering communication, I leveraged skills in Microsoft Office and leadership at Strong Memorial Hospital to enhance patient care and team efficiency. My adaptability and technical proficiency consistently improved service delivery, achieving significant milestones in patient and client satisfaction.
Overview
4
4
years of professional experience
Work History
SEIU Patient Care Technician
Strong Memorial Hospital
Rochester , NY
07.2024 - Current
Under the direction of a licensed nurse, the tech provides patient care by performing specialized procedures that contribute to the well-being and comfort of the patient.
Tasks include the collecting and recording of specimens and bodily fluids.
Performs technical procedures and reports findings to the nursing staff.
Collects specimens and patient data as defined by the skill inventory list, and documents attained information in the appropriate flow sheets.
Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
Works cohesively on a skilled team to assess and adequately provide comfort measures to patients.
Trained and certified in RQI (Resuscitation Quality Improvement) under the American Heart Association, as a requirement for employment.
Direct Support Professional - Relief
Catholic Charities and Community Services
Rochester, NY
01.2024 - Current
Responsible for engaging with individuals who have been diagnosed with intellectual or developmental disabilities, living in a residential setting.
Advocate for disabled individuals to foster communication, self-expression, and achieve goals.
Report and/or document routines and unusual behaviors or events legibly, including completing daily logs, accident reports, etc. Before the end of the shift.
Schedule and accompany clients to all required medical appointments, and document all pertinent information as needed.
Assist in meal prep and ensure residents are being fed in a hygienic and healthy environment.
Maintains agency vehicles in a safe, clean, and functional condition, reporting any concerns or problems to the immediate supervisor.
Clinical Lab Technician II – AP Consult Team
University of Rochester
Rochester, NY
07.2022 - 07.2024
Works collaboratively on a specialized team to intake, process, and distribute pathology consultations with clients and neighboring facilities
Creates the pathology report by entering the gross description and labels outside slides and blocks with URMC accession number
Able to uphold professional discretion with confidential patient results.
Triages cases to the appropriate subspecialty or pathologist.
Maintains the filing system and computer retrieve/return log for outside material.
Responded promptly to requests from physicians regarding lab test results, correcting paperwork, or interpretations thereof.
Retail Sales Associate
TJ Maxx
Rochester, NY
08.2022 - 10.2022
Responsible for delivering a highly satisfying customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Supports and embodies a positive store culture through honesty, integrity, and respect
Performs duties as assigned
Cross-trained to work in multiple areas of the store as needed
Initiates and participates in store recovery as needed throughout the day
Banquet/ Party Host Server
Davinci of Greece
Rochester, NY
12.2021 - 05.2022
Strives to create a lively and inviting setting when acclimating guests for a fine dining experience
Maintains a calm and level head to cater to patrons
Communicates effectively while working with a team or working independently
Cleans up after the event, including but not limited to stripping of linens, disposal of garbage, polishing of silverware, and resetting the event space
Adheres to the establishments strict dress code
Mixes and serves alcoholic and nonalcoholic drinks to patrons during events
Patient Care Technician at University of Rochester, Strong Memorial HospitalPatient Care Technician at University of Rochester, Strong Memorial Hospital
Travel Registered Nurse at Strong Memorial Hospital With Solomon Page AgencyTravel Registered Nurse at Strong Memorial Hospital With Solomon Page Agency
Registered Nurse, Pediatric Emergency Department at Strong Memorial HospitalRegistered Nurse, Pediatric Emergency Department at Strong Memorial Hospital