Seasoned professional with 12+ years of experience across strategy and operations, financial analysis, risk assessment, partner management, strategic initiative management, and product analytics. Deep healthcare industry focus with sophisticated understanding of how health plans and system/delivery networks operate, generate revenue, and serve patients, members, and customers. Success building, maintaining, and expanding relationships with c-suite executives, investors, intermediaries, members of the media and representatives from industry groups.
• Managed a portfolio of 30+ high-profile health systems and hospitals, serving as a trusted advisor to C-suite executives, investors, and industry leaders on financial health and credit risk.
• Led end-to-end implementation and execution of credit rating assessments, ensuring timely and accurate analysis that influenced multi-million-dollar investment decisions.
• Developed structured risk assessment frameworks, streamlining data evaluation, and improving transparency for internal and external stakeholders.
• Served as a key representative of S&P Global Ratings, managing relationships with issuers, investors, and regulatory stakeholders, while leading credit committees, addressing media inquiries, and presenting insights at industry conferences and webinars.
• Trained and mentored junior analysts, equipping them with skills in client engagement, market analysis, and executive presentation.
• Led the development and deployment of analytics-driven product implementation strategies, overseeing execution across a portfolio of 45+ healthcare products.
• Identified key inefficiencies in product rollout and adoption, building consensus across 10+ cross-functional teams to implement solutions that reduced time-to-market and improved engagement.
• Established trusted partnerships with sales, actuarial, underwriting, and analytics leadership to ensure seamless data integration, improving customer satisfaction by 15%.
• Designed and executed a scalable analytics framework, enhancing real-time tracking of key performance indicators and aligning business strategy with operational execution.
• Provided high-level reporting and insights to senior leadership, driving strategic decisions that improved market positioning and revenue growth.
• Led multiple high-visibility, cross-functional implementations across Blue Plans, partnering with senior leadership and external stakeholders to scale and operationalize clinical innovation initiatives.
• Designed and launched a Medicare Stars performance improvement program, leading to 80% adoption among 15 participating Blue Plans, significantly enhancing financial outcomes and operational performance.
• Conducted data-driven assessments of market trends and emerging healthcare risks, leveraging insights to implement rapid-response initiatives that addressed medical and pharmacy management challenges.
• Served as a subject matter expert in behavioral economics and Medicare Stars, providing strategic recommendations and presenting insights at industry events and internal leadership forums.
• Built and maintained strong relationships with healthcare executives, industry groups, and regulatory stakeholders, fostering alignment and driving process improvements.