Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Florist
Plummer's Flowers
08.2024 - Current
Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
Prepared potted plants and bouquets based on customer requirements.
Utilized floral design techniques to craft unique floral arrangements.
Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Front of House Employee
Ridgewood Brothers BBQ
12.2023 - 01.2024
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Front Desk Associate
Courtyard by Marriott
04.2023 - 08.2023
Handled high-pressure situations calmly, maintaining professionalism at all times.
Organized front desk area to maintain a professional and welcoming appearance for guests.
Kept accounts in balance and ran daily reports to verify totals.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Postal Worker
Arkansas Tech University
07.2022 - 08.2023
Handled large volumes of mail with precision and accuracy, minimizing errors and ensuring timely delivery to recipients.
Reduced mis-delivered mail incidents by verifying recipient information before delivering sensitive documents or packages.
Expedited mail processing by operating automated sorting machines and equipment with accuracy and precision.
Contributed to the successful completion of USPS training programs, continuously updating knowledge on postal procedures and best practices.
Florist Assistant/Store Clerk
Spences Flower's and Gifts/Meadow on the Mountain
08.2021 - 06.2022
Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
Assisted in designing floral displays for weddings, funerals, and special events, resulting in positive client feedback.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Education
Bachelor of Science - Hospitality Administration Event Management
Arkansas Tech University
Russellville, AR
05-2026
High School Diploma -
Atkins High School
Atkins, AR
05-2022
Skills
Guest relations
Reservation management
Tourism knowledge
Strategic planning
Timeline
Florist
Plummer's Flowers
08.2024 - Current
Front of House Employee
Ridgewood Brothers BBQ
12.2023 - 01.2024
Front Desk Associate
Courtyard by Marriott
04.2023 - 08.2023
Postal Worker
Arkansas Tech University
07.2022 - 08.2023
Florist Assistant/Store Clerk
Spences Flower's and Gifts/Meadow on the Mountain
08.2021 - 06.2022
Bachelor of Science - Hospitality Administration Event Management