Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Housing Support Clerk
ACTION Housing
04.2023 - Current
Provide quality client support through data entry, document management, and email and phone correspondence.
Review court dockets, leases and other documents to obtain information to assess eligibility for rental assistance.
Advocate for clients with landlords to ensure that their rights are being upheld.
Refer clients to appropriate community agencies and organizations to help stabilize housing.
Assistant General Manager
Trace Brewing
10.2020 - Current
Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Resolved problems promptly to ensure seamless service to guests.
Taproom Manager
Lolev Beer
12.2022 - 05.2023
Strengthened community connections by participating in local events, and partnering with nearby businesses.
Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
Implemented efficient scheduling practices to maximize staff productivity while minimizing labor costs.
Education
Medical Lab Assistant - Laboratory Processing And Point of Care Testing
Community College of Allegheny County
Pittsburgh, PA
06.2011
Skills
Schedule and calendar management
Database entry
File Maintenance
Customer Communication
Timeline
Housing Support Clerk
ACTION Housing
04.2023 - Current
Taproom Manager
Lolev Beer
12.2022 - 05.2023
Assistant General Manager
Trace Brewing
10.2020 - Current
Medical Lab Assistant - Laboratory Processing And Point of Care Testing
Community College of Allegheny County
Similar Profiles
Lara BerryLara Berry
Senior Housing Operations Manager at Christian Action HousingSenior Housing Operations Manager at Christian Action Housing
Financial Case Management Support Worker at Shelter Housing Action Cairns (My Money Program)Financial Case Management Support Worker at Shelter Housing Action Cairns (My Money Program)