Aariona Huff
Teleperformance USA
Greenville,SC
8
years of professional experience
Detail-oriented healthcare professional with extensive experience in patient intake and care management. Known for effective communication and collaboration within multidisciplinary teams, driving improvements in patient satisfaction and care delivery.
Work History
Health Care Representative
3 Years 7 Months- Educated patients on healthcare options and services available through the organization.
- Collaborated with multidisciplinary teams to enhance patient experience and care satisfaction.
- Managed inbound and outbound communication to resolve patient inquiries efficiently.
- Analyzed patient feedback to identify improvement areas in service delivery processes.
Patient Intake Representative
3 Years- Coordinated communication between patients and healthcare providers to facilitate care delivery.
- Processed patient intake information accurately and efficiently to enhance workflow.
- Managed electronic health records, ensuring data integrity and confidentiality.
- Assisted in training new staff on intake procedures and system navigation.
- Evaluated patient needs and directed them to appropriate resources for support.
Care Management Enrollment Specialist
1 Year 7 Months- Collaborated with healthcare providers to verify patient eligibility and benefits.
- Processed enrollment applications to ensure timely and accurate patient onboarding.
- Assisted in training new team members on enrollment procedures and best practices.
- Analyzed health benefit plans to ensure compliance with regulations and organizational policies.
- Assisted patients in navigating benefits enrollment processes and resolving inquiries effectively.
Education
Associate of Science - Business Administration ,concentration in AI
Skills
Results-driven
Healthcare regulations
Compliance management
Vital signs monitoring
Patient advocacy
Record preparation
Patient education
Goal oriented
Timeline
Health Care Representative
Teleperformance USA
02.2023 - CurrentRead More
Patient Intake Representative
Sitel
02.2020 - 02.2023Read More
Care Management Enrollment Specialist
Chart Span
07.2018 - 02.2020Read More
Campus
Associate of Science from Business Administration ,concentration in AI
Read More