DAKOTA BALL
Charlotte,NC
Summary
Energetic and highly motivated professional eager to leverage strong interpersonal, persuasive communication, and leadership skills in a B2B or healthcare sales role. Adept at building relationships, influencing decisions, and driving customer engagement. Passionate about delivering solutions and exceeding expectations in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
McKee Dental Associates
09.2024 - Current
- Led consultations on treatment plans, influencing patient decisions and driving revenue growth
- Persuaded patients on high-value procedures, demonstrating strong consultative selling skills
- Established patient trust by effectively explaining insurance benefits and financial options
- Streamlined front-office operations to enhance customer experience and engagement
Server Team Lead
Ted's Montana Grill Inc.
06.2023 - Current
- Upsold menu items and beverage pairings, maximizing average order value
- Provided exceptional service, fostering repeat business and enhancing guest satisfaction
- Trained new staff on customer engagement, efficiency, and persuasive selling techniques
- Managed fast-paced service, multitasking while maintaining a high-energy and professional demeanor
Founder & President
UNC Charlotte Food Recovery Network
01.2019 - 12.2021
- Established and led the university chapter, securing partnerships and coordinating initiatives
- Developed persuasive pitches to secure funding and donations from local businesses
- Managed volunteer teams and oversaw logistics to ensure efficient food recovery operations
Education
Graduate Certificate - Public Health Nutrition Practice
Appalachian State University
Boone, NC06.2023
Bachelor of Science - Health Systems Management
University of North Carolina at Charlotte
Charlotte, NC12.2021
Skills
- Client Relationship Development
- Client Relationship Management
- Effective Troubleshooting Skills
- Skilled in Overcoming Customer Concerns
- Results-Driven
- Results-Driven Approach
- Adaptive Problem-Solving
- Persuasive communication
- Customer service
- Customer relationship building
- Effective Interpersonal Communication
- Product and service sales
- Sales consultation
- Customer needs assessment
Leadership And Volunteer Experience
- Founder & President, UNC Charlotte Food Recovery Network, 2019, 2021, Established and led the university chapter, securing partnerships and coordinating initiatives., Developed persuasive pitches to secure funding and donations from local businesses., Managed volunteer teams and oversaw logistics to ensure efficient food recovery operations.
- Volunteer Crisis Counselor, The Trevor Project, Provided crisis intervention and emotional support, demonstrating empathy and strong communication.
- Agricultural Volunteer, International Volunteer HQ Ghana, Collaborated with local communities on sustainable agriculture initiatives.
Timeline
Patient Care Coordinator
McKee Dental Associates
09.2024 - Current
Server Team Lead
Ted's Montana Grill Inc.
06.2023 - Current
Founder & President
UNC Charlotte Food Recovery Network
01.2019 - 12.2021
Bachelor of Science - Health Systems Management
University of North Carolina at Charlotte
Graduate Certificate - Public Health Nutrition Practice
Appalachian State University
Similar Profiles
Dakota BallDakota Ball
Patient Care Coordinator at McKee Dental AssociatesPatient Care Coordinator at McKee Dental Associates
Heidy MoralesHeidy Morales
Dental Assistant at Aspenwood Dental Associates & Dental Implant CenterDental Assistant at Aspenwood Dental Associates & Dental Implant Center
Lindsay HaleyLindsay Haley
Team Leader Manager at Loudoun Dental Associates & Smilez Pediatric Dental GroupTeam Leader Manager at Loudoun Dental Associates & Smilez Pediatric Dental Group