Organized and dependable candidate experienced at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Operations Manager
Nespresso Boutique
12.2023 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Retail Manager
Holistic Industries
06.2023 - 10.2023
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Controlled store inventory and reviewed cash handling and operations reports.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets and daily sales goals.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Exhibited excellent people skills during interaction with employees and customers.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Brand Ambassador
710 Labs
11.2022 - 04.2023
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
Acted as face of brand at retail events and sampling opportunities at multiple locations.
Educated trade and distributor partners regarding brand benefits, products and services.
Processing Lead, Harvest
710 Labs
11.2021 - 11.2022
Trained and developed technicians in compliance with 710 Labs wet harvest SOPs while keeping team of technicians motivated to achieve daily harvest goals
Maintained wet harvest rooms to ensure maximum operating efficiency and workplace positivity at all times
Developed advanced understanding of harvest operations and labor requirements for each weekly goal
Minimized quality degradation by collecting, weighing, and freezing processed product in a timely manner
Sales Associate
Nug
03.2021 - 07.2021
Applying impeccable customer service skills and product expertise to provide 'superior retail experience' and further solidify relationships with returning customers
Trained and proficient with Nug's POS system
Generated proven sales and revenue on a consistent weekly basis, scoring top three in average daily sales
Education
Laney College
Oakland, CA
Ohlone College
Fremont, CA
Skills
Team Leadership
Punctuality
Sales
Thoughtful Collaboration
Adaptability
Dependability
Timeline
Operations Manager
Nespresso Boutique
12.2023 - Current
Retail Manager
Holistic Industries
06.2023 - 10.2023
Brand Ambassador
710 Labs
11.2022 - 04.2023
Processing Lead, Harvest
710 Labs
11.2021 - 11.2022
Sales Associate
Nug
03.2021 - 07.2021
Laney College
Ohlone College
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ALEXANDER REIKOALEXANDER REIKO
Key Holder Supervisor at Nespresso BoutiqueKey Holder Supervisor at Nespresso Boutique