Aaron Acosta
Lawndale,CA
Summary
Dynamic sales leader with a proven track record at LACARGUY, excelling in client relationship building and sales strategy execution. Recognized for enhancing team performance through effective coaching and training, resulting in increased revenue. Skilled in CRM systems and adept at problem resolution, fostering a collaborative and high-performing work environment.
Overview
14
14
years of professional experience
Work History
GSM
LACARGUY/ Pacific Volkswagen
Hawthorne, CA
01.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Manager
LACARGUY/ Pacific Volkswagen
Hawthorne, CA
01.2025 - 01.2026
- Trained and mentored junior sales staff to enhance team performance and product knowledge.
- Fostered relationships with key clients, enhancing loyalty and driving repeat business.
- Oversaw inventory management processes to ensure optimal stock levels for customer demand.
- Conducted regular performance reviews to assess team effectiveness and set improvement goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Internet Director
LACARGUY/ Pacific Volkswagen
Hawthorne, CA
01.2024 - 01.2025
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Led digital retail strategy, CRM processes, and lead management
- Directed internet sales teams to improve response times and conversion rates
- Integrated online leads with showroom execution to drive consistent volume
Finance Manager
LACARGUY/ Pacific Volkswagen
Hawthorne, CA
02.2023 - 01.2024
- Structured deals from start to finish while ensuring compliance and profitability
- Built and maintained strong lender relationships
- Increased backend performance through product penetration and ethical sales practices
- Ensured adherence to state and federal regulations
- Structured loan agreements in compliance with regulatory guidelines and company policies.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
Sales Consultant
LACARGUY/ Pacific Volkswagen
Hawthorne, CA
04.2018 - 02.2023
- Demonstrated vehicle features and benefits to potential buyers.
- Assisted customers in selecting vehicles based on needs and preferences.
- Provided exceptional customer service throughout sales process.
- Maintained up-to-date knowledge of inventory and industry trends.
- Executed follow-up communications with leads to enhance customer engagement.
- Trained new staff on sales techniques and dealership policies.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Sales Consultant
Brown Auto Group/ Nissan
Buena Park, CA
02.2017 - 03.2018
- Transitioned from technical background into customer-facing sales role
- Leveraged product knowledge to build trust and close deals
- Quickly adapted to performance-driven sales environment
- Answered telephone and email inquiries from potential customers.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Listened to customer needs and desires to identify and recommend optimal products.
Mechanic
Aaron’s Auto Repair
Hawthorne, CA
01.2012 - 03.2017
- Diagnosed and repaired mechanical issues using advanced diagnostic tools.
- Conducted routine maintenance on vehicles to ensure optimal performance.
- Responded promptly to customer inquiries, providing expert advice on vehicle care and maintenance.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Changed vehicle oil and replaced filter.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Education
Bachelor of Science - Criminal Justice
Westwood College
Torrance, CA08.2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Problem resolution
- Decision-making
- Sales strategy & execution
- performance tracking
- Sales team leadership & coaching
- Hiring, onboarding & performance reviews
- KPI setting & incentive plan management
- Cross-functional collaboration (marketing, ops, finance)
- Conflict resolution & motivation
- Negotiation & contract management
- Client relationship building
- CRM systems (ELEADs, CDK, MASTERMIND, VAUTO, ROUTEONE, CUDDLE)
Timeline
GSM
LACARGUY/ Pacific Volkswagen
01.2026 - Current
Sales Manager
LACARGUY/ Pacific Volkswagen
01.2025 - 01.2026
Internet Director
LACARGUY/ Pacific Volkswagen
01.2024 - 01.2025
Finance Manager
LACARGUY/ Pacific Volkswagen
02.2023 - 01.2024
Sales Consultant
LACARGUY/ Pacific Volkswagen
04.2018 - 02.2023
Sales Consultant
Brown Auto Group/ Nissan
02.2017 - 03.2018
Mechanic
Aaron’s Auto Repair
01.2012 - 03.2017
Bachelor of Science - Criminal Justice
Westwood College