- Music
- I like working with my hands and fixing things
- Designing and Printing 3D Models
- Video Gaming
- Reading
- PC Building and Repairing
Aaron Adams
Bainbridge
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Specialist Apprentice
Hopewell Healthcare Inc.
01.2025 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and docks.
- Tested new hardware prior to deployment.
- Installed and configured operating systems and applications.
Revenue Cycle Specialist
Hopewell Healthcare Inc.
01.2025 - Current
- Identified and resolved payment issues between patients and providers.
- Balanced and reconciled accounts.
- Reached out to insurance companies to verify coverage.
- Contacted responsible parties for past due debts.
Shift Leader
Dairy Queen
03.2023 - 12.2024
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Information Technology
Pickaway Ross Career And Technology Center
Chillicothe, OH05-2025
Skills
- System performance optimization
- Application installations
- Security patching
- Help desk operations
- Software configuration
- Troubleshooting and Diagnostics
- Hardware installation
- Software updating
- Desktop technical support
- Peripheral repair
Accomplishments
- Upgraded workplace PCs by upgrading internal hardware as well as software/OS upgrades/updates with accuracy and efficiency.
- Organized vast amounts of IT equipment to streamline internal processes
- Tested and verified the integrity of various types of equipment (printer's, desktops, laptops, etc.)
Certification
- CompTIA ITF+
- CompTIA A+
Interests
Timeline
IT Specialist Apprentice
Hopewell Healthcare Inc.
01.2025 - Current
Revenue Cycle Specialist
Hopewell Healthcare Inc.
01.2025 - Current
Shift Leader
Dairy Queen
03.2023 - 12.2024
Information Technology
Pickaway Ross Career And Technology Center
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