Tyler Stover
San Antonio,TX
Summary
A technology-focused professional with strong troubleshooting skills and a customer-oriented mindset, I have a proven track record at Chick-fil-A's supply chain, where I improved on-time delivery rates through effective logistics management. With expertise in data analytics and quality control, I build strong relationships with customers while optimizing inventory levels. I am recognized for my critical thinking and problem-solving abilities, which ensure operational excellence and compliance with safety standards. I am also skilled at analyzing system performance and security to enhance the overall user experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supply Chain Specialist
Chick Fil A Supply
08.2024 - Current
- Led supply chain improvement efforts through the management of carrier relationships.
- Enforced safety protocols for proper equipment operation.
- Improved consistency of on-time arrivals through effective logistics management and travel route planning.
- Improved quality assurance operations by inspecting materials and verifying delivery compliance.
- Gathered and analyzed supplier, inventory and distribution data to assess areas in need of improvement.
- Maintained optimal inventory levels to meet operational requirements.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Performed auditing work in accordance with rigorous auditing standards and principles.
Pool Technician
Eco Pools LLC
01.2022 - 03.2023
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Educated customers in proper pool operation and maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked well in a team setting, providing support and guidance.
Customer Service Representative
Chick-fil-A
01.2019 - 07.2022
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Cross-trained and provided backup support for organizational leadership.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Organized implementation of new banners, displays, and menus.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
CompTIA Certification - Information Technology
Pearson VUE
San Antonio, TX06-2025
High School Diploma -
Smithson Valley High School
San Antonio, TX05-2022
Skills
- Controlling inventory
- Data analytic
- Quality controls
- Supply chain optimization
- Customer relationship management
- Analytical and critical thinking
- Remote office availability
- MS office
- Computer literacy
- System performance optimization
- Application installations
- Technical support
Certification
- CompTIA Training - 2025-Present
Timeline
Supply Chain Specialist
Chick Fil A Supply
08.2024 - Current
Pool Technician
Eco Pools LLC
01.2022 - 03.2023
Customer Service Representative
Chick-fil-A
01.2019 - 07.2022
CompTIA Certification - Information Technology
Pearson VUE
High School Diploma -
Smithson Valley High School
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