Dedicated team leader with expertise in inventory management and customer service. Proven track record of training staff and enhancing team performance to drive customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Team Leader
Whataburger
DeRidder, Louisiana
04.2026 - Current
Supervised team members during busy shifts to ensure efficient service.
Trained new employees on food safety and customer service standards.
Handled customer inquiries and resolved issues promptly and professionally.
Collaborated with management to enhance team dynamics and communication.
Monitored team performance and provided constructive feedback regularly.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Implemented company policies to maintain a safe working environment.
Participated in regular meetings with senior leadership to provide updates on team progress.
Stocker
Amazon
Lancaster, TX
09.2025 - 03.2026
Stocked shelves efficiently with diverse products following Amazon's layout guidelines.
Maintained inventory accuracy by organizing and labeling stock locations.
Ensured that all products were labeled properly before stocking the shelves.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Removed outdated products from shelves in accordance with company policy.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Utilized handheld scanners for tracking inventory movements and updates accurately.
Collaborated with colleagues to maintain a clean and safe workspace at all times.
Responded to customer inquiries regarding product locations and availability effectively.
Participated in regular safety training sessions to ensure compliance with company standards.
Arranged merchandise in an attractive manner to promote sales.
Inspected stock for damage or defects and reported issues to management.
Participated in physical inventories of stock on hand periodically.
Stock Lead
OnTrac
Dallas, Texas
03.2025 - 08.2025
Managed daily stock levels for efficient warehouse operations.
Coordinated team efforts to ensure timely order fulfillment.
Directed team members to ensure efficient stocking of shelves.
Organized stock layout for optimal space utilization and access.
Implemented best practices for handling and storing products safely.
Trained new employees on safety protocols and equipment usage.
Assisted in developing improved workflows for stock processing efficiency.
Evaluated inventory levels regularly to identify restocking needs. and replenished stock based on inventory evaluations.
Communicated with management regarding inventory needs and shortages.
Identified discrepancies between physical count and system records.
Performed daily cycle counts to verify inventory accuracy.
Tracked stock transfers between stores and warehouses.
Collaborated with other departments to resolve customer complaints promptly.
Conducted regular audits of merchandise locations to verify compliance with company policies.
Prepared weekly reports on store operations, including sales figures, labor costs, and stock levels.
Team Associate
Tom Thumb Grocery
Waxahachie, Texas
10.2024 - 02.2025
Assisted customers with product inquiries and selection.
Collaborated with team members to restock inventory promptly.
Supported management in daily operations and customer service tasks.
Maintained cleanliness and organization of store displays.
Stocked shelves with merchandise and ensured proper labeling.