Determined and inspired to join the HVAC workforce. Eager to put into practice all the skills that I have learned in the path that I have chosen. I strive to become an HVAC technician with a company that will grant me the opportunity.
Overview
1
1
year of professional experience
Work History
Tech Support
Smith Thompson Security
11.2023 - Current
Top notch customer service.
Provide technical assistance and troubleshooting remotely.
Diagnose and resolve technical issues with the systems.
Scheduling technicians when necessary.
Work with DSC, Honeywell, and Qolsys systems.
Dispatcher
Smith Thompson Security
05.2023 - 11.2023
Monitored alarm systems and responded to signals received.
Taking incoming emergency calls and determining the nature of the emergency.
Worked along with multiple Police Departments to assure the client's safety.
Updated client's contact info.
Out of town notices.
Mail shipping.
Education
Refrigerant and Universal HVAC technician Certification -
Widy's Training Center
Balch Spring, TX
03.2024
Highschool Diploma -
Rowlett High School
Rowlett, TX
05.2023
Skills
Quick Learner
Responsible
Reliable
Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tech Support
Smith Thompson Security
11.2023 - Current
Dispatcher
Smith Thompson Security
05.2023 - 11.2023
Refrigerant and Universal HVAC technician Certification -
Widy's Training Center
Highschool Diploma -
Rowlett High School
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