Aaron Anderson
Charlotte,NC
Summary
Experienced professional with diverse expertise spanning lead lifeguarding, pool deck supervision, swim instruction, and grocery store customer service. Adept at ensuring safety and providing exceptional service in both aquatic and retail environments. Skilled in leadership, communication, and attention to detail, consistently delivering positive experiences for customers and team members alike.
Overview
3
3
years of professional experience
Work History
Deck Supervisor
Big Blue Swim School
01.2024 - Current
- Pool Deck Supervisor: Efficiently managed pool deck operations to ensure a safe and enjoyable environment for swimmers and visitors.
- Parent Communication: Effectively communicated with parents regarding their child's progress, addressing concerns, and providing feedback to ensure their satisfaction.
- Staff Supervision: Successfully supervised pool deck staff, providing guidance and support to maintain high standards of service and safety.
- Administrative Tasks: Managed administrative duties such as signing up participants for recurring swim lessons, ensuring accurate records and efficient operations.
- Customer Service: Demonstrated exceptional customer service skills, resolving issues promptly and maintaining positive relationships with parents and visitors.
- Team Leadership: Motivated and led a team of staff members to achieve organizational goals and uphold the reputation of the swim school.
Lead Guard
Mecklenburg County
03.2022 - 10.2023
- Lead Lifeguard: Demonstrated leadership by supervising the pool deck and ensuring the safety of all patrons and staff.
- Rescue Operations Instruction: Provided comprehensive training in rescue operations to lifeguard team, ensuring readiness to handle emergencies effectively.
- Administrative Duties: Managed paperwork efficiently, including incident reports, maintenance logs, and staff schedules, maintaining accurate records.
- Customer Communication: Interacted with customers in a friendly and professional manner, addressing inquiries, providing information, and resolving issues promptly to enhance their experience.
- Staff Supervision: Oversaw lifeguard team, providing guidance, feedback, and support to ensure consistent adherence to safety protocols and excellent service delivery.
Clerk
Harris Teeter
06.2021 - 08.2021
- Provided excellent customer service by addressing inquiries and assisting with locating products.
- Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
Education
Bachelor of Science - Finance
University of North Carolina At Charlotte
Charlotte, NC05.2027
High School Diploma -
North Mecklenburg Highschool
Huntersville, NC06.2023
Skills
ChatGPT
ChatGPT
Timeline
Deck Supervisor
Big Blue Swim School
01.2024 - Current
Lead Guard
Mecklenburg County
03.2022 - 10.2023
Clerk
Harris Teeter
06.2021 - 08.2021
Bachelor of Science - Finance
University of North Carolina At Charlotte
High School Diploma -
North Mecklenburg Highschool