Proactive leader with a proven track record in training staff and ensuring high service standards. Expertise in safety awareness and compliance regulations, committed to creating a secure and therapeutic environment for all clients.
Overview
1
1
Certification
27
27
years of professional experience
Work History
House Keeper III
Rusk State Hospital
Rusk, Texas
10.2024 - Current
Ensured cleanliness of guest rooms and common areas, contributing to guest satisfaction.
Utilized cleaning chemicals and equipment safely and effectively.
Reported maintenance issues to management promptly for resolution.
Coordinated with team members to uphold high service standards, enhancing overall guest experience.
Adhered to health and safety regulations and Joint Commission standards consistently while working.
Conducted safety checks and maintained a secure environment for patients.
Trained new staff on best practices for patient care and safety protocols.
Followed safety procedures when handling hazardous materials.
Supported maintenance of a therapeutic environment for residents, promoting well-being and comfort.
Business Owner
Barnett Mobile Detailing
Willis, Texas
02.2016 - Current
Managed daily operations of mobile detailing services.
Trained and supervised detailing staff on best practices.
Developed customer relationships to enhance service satisfaction.
Determined pricing for products or services based on costs and competition.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Ensured compliance with all local laws and regulations related to the business operations.
Utilization of Microsoft office and Capps for business management and marketing.
Sandblaster
PSC Industrial
Tyler, Texas
04.2014 - 01.2016
Completed routine preventative maintenance.
Completed daily rounds to inspect the facility equipment.
Operated equipment safely and efficiently at all times, using explosives to clean boilers in preparation for sandblasting.
Tested machinery, equipment, and parts to identify any defects.
Collaborated with team members to coordinate workflow and manage project timelines.
Trained new employees on proper sandblasting techniques and safety measures.
Floor Technician Supervisor
LNT Definitive Inc.
Lynwood Center, WA
01.2010 - 04.2014
Trained and mentored staff on floor maintenance techniques and equipment use.
Coordinated schedules for cleaning staff to optimize workflow efficiency.
Stripped, sealed, finished, and polished floors.
Contracted primarily to a Mental Health Facility (Sound Mental Health)
Maintained a therapeutic environment for clients.
Ensured a safe and clean environment for patients at all times.
Trained new staff on safety protocols and patient handling techniques.
Satellite Installation Technician
DIRECTV
Longview, Texas
02.2005 - 01.2010
Installed satellite systems for residential and commercial customers.
Installed and aligned satellite dishes to receive optimal signal strength.
Configured receivers and troubleshooting technical issues on-site.
Conducted site surveys to determine optimal installation locations.
Reviewed work orders and service requests prior to beginning each job.
Maintained inventory of tools and equipment for installation tasks.
Tested system performance for accuracy and reliability.
Checked, calibrated, and adjusted equipment as needed.
Performed quality assurance checks on all completed installations.
Trained new technicians on installation procedures and safety protocols.
Collaborated with customers to explain service features and operation.
Assisted customers in selecting programming packages according to their needs.
Met deadlines while ensuring customer satisfaction through timely completion of jobs.
Managed fast-paced daily workload of appointments at residential and business locations.
Documented installation processes and customer interactions accurately in systems.
Updated knowledge of industry standards related to satellite technology advancements.
Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.
Manufacturing Specialist
Texas Instruments Inc
Dallas, Tx
01.2000 - 12.2004
Conducted quality inspections to ensure product specifications were met.
Monitored and adjusted production processes or equipment for quality and productivity.
Actively suggested operational improvements to enhance quality, improve production times, and reduce cost.
Develop production tracking and quality control systems, analyzing production, quality, control, maintenance, and other operational reports to detect production problems.
Maintained compliance with safety standards and regulations during production.
Helped achieve company goals by supporting production workers.
Adjusted machine feed and speed if machine malfunctioned.
Started machine operations by inserting control instructions into control units.
Adhere to all applicable, regulations, policies, and procedure for health, safety, and environmental compliance
Education
John Tyler High School
Tyler, TX
Tyler Junior College
Tyler, TX
Skills
Customer service
Staff training
Supervising experience
Leadership
Knowledge and skills in mental health therapeutic techniques
Knowledge of Joint Commission /behavioral health regulations and state hospital policies and procedures
Ability to work with people who exhibit aggressive behavior
Ability to administer first aid and cardiopulmonary resuscitation
Heavy lifting
Forklift
Manufacturing
Driving
Ability to communicate effectively and to work cooperatively and effectively with others
Ability to communicate, effectively orally and in writing
Ability to utilize personal computers and relevant software
Compliance regulations
Six years experience working with people who have mental illness or intellectual, and developmental disabilities
Working cooperatively and effectively with others
Six years experience working with people who have mental illness or intellectual, and developmental disabilities