Low Level Cable Technician
DC METRO - HELP.COM
Washington , DC
2021 - Current
- Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
- Ensured that all installations met industry standards for safety and quality assurance.
- Collaborated with customers to explain services available and answer questions about technical issues.
- Provided customer support by answering inquiries regarding installation, billing and product features over the phone or in person.