Aaron Benoit
Jamesville,NY
Summary
Experienced and proactive Manager offering 15 years of progressive and diverse roles serving regulated utility needs. A trusted partner in providing insight and delivering compliance frameworks resulting in a stronger control environment across global function
Overview
15
15
years of professional experience
Work History
Manager, Global Risk Controls Compliance
National Grid; Global Finance
01.2021 - Current
- Responsible for developing governance strategies for operational effectiveness in identification, control assessment, and mitigation of enterprise risk management within the Global CFO Organization
- Spearhead 2nd line assurance review and testing of controls within annual Responsible Business Report metrics
- Identify and facilitate remediation of process control weaknesses
- Where necessary, support the first line control owners with advisory and consultative services to ensure effective process improvements and remediation efforts from gaps identified
- Drive and support governance to Delegation of Authority policy and associated control activities for NGUSA business; driving governance principles and policy and around financial expenditures and commitments
- Act as a strategic partner with senior management of the organization to advise and collaborate ensuring all requirements of compliance activities achieved
Manager; Governance Risk Compliance
National Grid; US Finance PEX
11.2016 - 01.2021
- Lead implementation and adherence of corporate-wide Business Management Standards
- Support the Finance 2.0 transition process design improvements and Org design head count governance principles
- Lead process design to ensure standard finance processes and procedures are maintained and accurately documented.
- Collaborated with stakeholders across departments to identify areas of risk exposure.
- Developed, implemented and maintained Business Continuity Plans to ensure that business operations can continue in the event of a disruption.
Senior Analyst; Process Engineering
National Grid; US Finance PEX
04.2016 - 11.2016
- Responsible for key process testing and document findings to analyze overall effectiveness
- Monitored process and procedure standards to reduce risk and identify improvement opportunities to enhance and drive performance efficiencies through PEX standardization model
- Supported development of process KPI’s and annual SLA metrics for US Finance Organization.
Senior Analyst/Analyst
National Grid; Credit and Collections
05.2009 - 04.2016
- Project lead for the annual dormant review process
- Managed all aspects of process to ensure procedures and requirements are properly completed within adherence to New York State regulations including coordinating between regional operational teams; Dispatch, CMS, and Customer Advocacy
- Designed and implemented Outbound collections call campaign initiatives and strategies
- Coordinated reporting, programming, ad-hoc data requests for outbound collection operations; Meter to Cash calling programs contributed to a $4.9M mitigation of bad debt
- Monitored budget, vendor, and call center performance for outbound calling campaigns to ensure monthly target metrics and SLA’s are reached
- Supported the development of collections field tracker tool allowing Customer Metering group to monitor progress on service level agreements and managing individual field rep performance
- Revamped the Rhode Island multi-dwelling termination process
- Increasing overall field payments and terminations contributing to $300k limit on bad debt profile
- Business team lead for the UNY resolver group during SAP Payroll remediation project
- Spearheaded analysis to identify payroll errors, system issues, and employee discrepancies
- Liaison to SAP technical Programming team; translated system defects to team along with escalate any new issues
- Lead training to all new team members.
Education
Bachelor of Science - Business Management
Utica University
05.2009
Skills
- Internal Controls
- Corporate Governance
- Risk Identification & mitigation strategies
- Staff Development
- Compliance Management
- ESG Reporting
- Business continuity planning
- Data Analysis
References
References available upon request.
Timeline
Manager, Global Risk Controls Compliance
National Grid; Global Finance
01.2021 - Current
Manager; Governance Risk Compliance
National Grid; US Finance PEX
11.2016 - 01.2021
Senior Analyst; Process Engineering
National Grid; US Finance PEX
04.2016 - 11.2016
Senior Analyst/Analyst
National Grid; Credit and Collections
05.2009 - 04.2016
Bachelor of Science - Business Management
Utica University
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