Experienced and proactive Manager offering 15 years of progressive and diverse roles serving regulated utility needs. A trusted partner in providing insight and delivering compliance frameworks resulting in a stronger control environment across global function
Overview
15
15
years of professional experience
Work History
Manager, Global Risk Controls Compliance
National Grid; Global Finance
01.2021 - Current
Responsible for developing governance strategies for operational effectiveness in identification, control assessment, and mitigation of enterprise risk management within the Global CFO Organization
Spearhead 2nd line assurance review and testing of controls within annual Responsible Business Report metrics
Identify and facilitate remediation of process control weaknesses
Where necessary, support the first line control owners with advisory and consultative services to ensure effective process improvements and remediation efforts from gaps identified
Drive and support governance to Delegation of Authority policy and associated control activities for NGUSA business; driving governance principles and policy and around financial expenditures and commitments
Act as a strategic partner with senior management of the organization to advise and collaborate ensuring all requirements of compliance activities achieved
Manager; Governance Risk Compliance
National Grid; US Finance PEX
11.2016 - 01.2021
Lead implementation and adherence of corporate-wide Business Management Standards
Support the Finance 2.0 transition process design improvements and Org design head count governance principles
Lead process design to ensure standard finance processes and procedures are maintained and accurately documented.
Collaborated with stakeholders across departments to identify areas of risk exposure.
Developed, implemented and maintained Business Continuity Plans to ensure that business operations can continue in the event of a disruption.
Senior Analyst; Process Engineering
National Grid; US Finance PEX
04.2016 - 11.2016
Responsible for key process testing and document findings to analyze overall effectiveness
Monitored process and procedure standards to reduce risk and identify improvement opportunities to enhance and drive performance efficiencies through PEX standardization model
Supported development of process KPI’s and annual SLA metrics for US Finance Organization.
Senior Analyst/Analyst
National Grid; Credit and Collections
05.2009 - 04.2016
Project lead for the annual dormant review process
Managed all aspects of process to ensure procedures and requirements are properly completed within adherence to New York State regulations including coordinating between regional operational teams; Dispatch, CMS, and Customer Advocacy
Designed and implemented Outbound collections call campaign initiatives and strategies
Coordinated reporting, programming, ad-hoc data requests for outbound collection operations; Meter to Cash calling programs contributed to a $4.9M mitigation of bad debt
Monitored budget, vendor, and call center performance for outbound calling campaigns to ensure monthly target metrics and SLA’s are reached
Supported the development of collections field tracker tool allowing Customer Metering group to monitor progress on service level agreements and managing individual field rep performance
Revamped the Rhode Island multi-dwelling termination process
Increasing overall field payments and terminations contributing to $300k limit on bad debt profile
Business team lead for the UNY resolver group during SAP Payroll remediation project
Spearheaded analysis to identify payroll errors, system issues, and employee discrepancies
Liaison to SAP technical Programming team; translated system defects to team along with escalate any new issues
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
Lead compliance officer - Corporate Risk, Compliance, Strategy, Planning, and Governance Team at RandstadLead compliance officer - Corporate Risk, Compliance, Strategy, Planning, and Governance Team at Randstad