AARON BLOESS
SANFORD,FL
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 20-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Excels in building long-lasting, productive client relationships to boost customer numbers and market share.
Overview
16
16
years of professional experience
Work History
Corporate Sales
Holiday Inn Club Vacations
04.2019 - Current
- Top performer in Inbound/outbound marketing calls to facilitate package sales and tour booking
- Exceeds company sales quotas and conversion expectations while maintaining quality of lead
- Delivers white glove customer service to all guests and owners to ensure a great sales tour experience
- Achieves personal and departmental written objectives as provided or determined throughout the fiscal year.
Business Analyst
Wyndham Vacation Ownership
08.2014 - 08.2018
- Create and maintain reports, as well as serve as developer for new projects
- Find opportunities to automate processes in department that, by necessity, requires manual input of data in most processes
- Improved compliance and revenue by reducing guest overrides to >%5.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Operations Supervisor
Wyndham Vacation Ownership
10.2009 - 08.2014
- Set up first work from home program for customer service team. Virtually managed team of 25+ work-at-home customer service agents
- Worked with learning and development group to develop compliance and performance improvement training.
- Conducted customer service training with sales focus to increase upsells and company revenue.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Outbound Sales Supervisor
Wyndham Vacation Ownership
06.2005 - 02.2009
- Supervised team of 30 agents working sales leads
- Designed and executed multiple competitions to increase sales and better agent morale and workplace culture.
- Effectively coached team members to reach weekly and monthly sales goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Associate of Arts - Business Administration
Missouri State University
Springfield, MOSkills
- 10 years contact center management
- 6 Years timeshare marketing experience
- Sales Statistics Analysis
- Revenue Projections
- Prospecting and Cold Calling
- Customer Trend Analysis
Timeline
Corporate Sales
Holiday Inn Club Vacations
04.2019 - Current
Business Analyst
Wyndham Vacation Ownership
08.2014 - 08.2018
Operations Supervisor
Wyndham Vacation Ownership
10.2009 - 08.2014
Outbound Sales Supervisor
Wyndham Vacation Ownership
06.2005 - 02.2009
Associate of Arts - Business Administration
Missouri State University
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