Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Boddie

Silver Spring,MD

Summary

Professional with a combination of hands on technical skills and a passion for working with and helping others. Looking to combine my technical skills with my customer service aptitude in order to be an asset to a professional organization.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Target Team Member

Target
Silver Spring, Maryland
12.2023 - Current
  • Assisted Guests with selections
  • Handle Guest Inquiry over phone call and email
  • Managed confidential Guest account information
  • Moved inventory and equipment to designated locations

Help Desk Support Intern

DPR
Washington, DC
06.2019 - 08.2019
  • Maintaining Hardware and Software effectiveness, troubleshooting as needed
  • Answering Customer inquiries, particularly on updated systems and software
  • Resolving customer issues and concerns over the phone
  • Documenting and managing situational reports,user interactions,as well as
  • Ensuring the proper handling of company equipment

Help Desk Support Intern

DPR
Washington, DC
06.2018 - 08.2018
  • Resolving customer issues and concerns over the phone
  • Answering Customer inquiries, particularly on updated systems and software
  • Maintaining Hardware and Software effectiveness, troubleshooting as needed
  • Documenting and managing situational reports,user interactions,as well as
  • Ensuring the proper handling of company equipment

Help Desk Support Intern

DPR
Washington, DC
06.2017 - 08.2017
  • Maintained Hardware and Software effectiveness, troubleshooting as needed
  • Answering Customer inquiries, particularly on the updated systems and software
  • Resolved customer issues and concerns
  • Documented and manage situational reports

Education

General Educational Development
Silver Spring, MD
08-2026

Information Technology

CompTIA A+
06.2026 - 09.2026

Skills

  • Android OS
  • Mac iOS
  • Apple iOS
  • Windows 10
  • Windows 11
  • Problem solving
  • Communication
  • Customer Service
  • Technical support

Certification

  • CompTIA ITF+ certification
  • AHLA Guest services certification

Timeline

Information Technology

CompTIA A+
06.2026 - 09.2026

Target Team Member

Target
12.2023 - Current

Help Desk Support Intern

DPR
06.2019 - 08.2019

Help Desk Support Intern

DPR
06.2018 - 08.2018

Help Desk Support Intern

DPR
06.2017 - 08.2017

General Educational Development
Aaron Boddie