Aaron Brown
Folsom,CALIFORNIA
Summary
Driven professional with extensive experience in warehouse operations and customer service, notably at Efilliate Inc. Excelled in returns processing and fiscal management, enhancing customer satisfaction and minimizing warehouse accidents. Demonstrated prowess in using technology for inventory tracking and a commitment to safety and efficiency. Achieved significant improvements in order accuracy and productivity, showcasing strong organizational and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Receiving and Returns Manager
Efilliate Inc.
12.2013 - Current
- Unloaded, inspected, and stored damaged and returned products.
- Enhanced customer satisfaction by efficiently processing returns and resolving issues.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in [Software] inventory tracking system.
- Operated electric pallet jack, forklift and manlift.
Warehouse Order Selector
Barrett Distribution
03.2010 - 07.2012
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Automotive Technician
Car Tech Automotive
02.2003 - 01.2010
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Education
Certification - Automotive Mechanics
Charles A. Jones Skills And Business Education Center
Sacramento, CA06.2002
Skills
- Returns processing
- Warehouse Operations
- Customer Service
- Fiscal Management
Timeline
Receiving and Returns Manager
Efilliate Inc.
12.2013 - Current
Warehouse Order Selector
Barrett Distribution
03.2010 - 07.2012
Automotive Technician
Car Tech Automotive
02.2003 - 01.2010
Certification - Automotive Mechanics
Charles A. Jones Skills And Business Education Center