William crespo
Milwaukee,WI
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Returns Manager
Etereman engines & tramissions
Milwaukee, Wisconsin
04.2016 - Current
- Managed returns process for defective products at Etereman engines & transmissions.
- Coordinated communication between customers and suppliers regarding return policies.
- Oversaw inventory management for returned items in the warehouse.
- Trained staff on best practices for handling returns efficiently.
- Analyzed return data to identify trends and areas for improvement.
- Researched new methods for reducing costs associated with returns management activities.
- Coordinated the processing of refunds for customers who returned goods.
Education
Interlachen High
Interlachen , FlSkills
- Returns processing
- Inventory management
- Cost reduction
- Data analysis
- Quality assurance
- Problem solving
- Attention to detail
- Staff training
- Time management
- Team leadership
- Warehouse operations
- Positive attitude
Affiliations
On my free time I'd love to spend time with my family and enjoy there company. I am a photographer/ videographer
Languages
English
Full Professional
Spanish
Professional
Accomplishments
- Certificate of completion
- Management 101 training
- Management leadership
Timeline
Returns Manager
Etereman engines & tramissions
04.2016 - Current
Interlachen High