Aaron Burg
Hanover,PA
Summary
Experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Comfortable working alone to successfully investigate and troubleshoot problems. Well versed in Windows OS and MAC OS with Hardware and applications.
Overview
1
1
Certification
Work History
IT Technician
Littlestown Area School District
Littlestown, PA
05.2024 - 07.2024
- Resolved hardware issues including replacing parts as necessary.
- Managed inventory of IT assets, such as laptops, desktops, servers, and peripherals, with over 1000+ devices.
- Set up user profiles on local machines according to established standards.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
IT Technician Intern
Littlestown Area School District
Littlestown, Pennsylvania
02.2024 - 05.2024
- Learned to manage my time in several district educational buildings.
- Learned to manage multiple tasks in high-stress situations, which included supporting staff.
- Educated myself on new systems, pre-existing, and new hardware devices.
Education
High School Diploma -
Littlestown Senior High School
Littlestown, PA07-2024
Some College (No Degree) -
Harrisburg Area Community College
Harrisburg, PASkills
- Application installations
- Hardware Installation
- Software configuration
- Failure resolution
- Hardware troubleshooting
- Software troubleshooting
Certification
- TestOut Certification in professional usage in Microsoft Excel.
Timeline
IT Technician
Littlestown Area School District
05.2024 - 07.2024
IT Technician Intern
Littlestown Area School District
02.2024 - 05.2024
High School Diploma -
Littlestown Senior High School
Some College (No Degree) -
Harrisburg Area Community College
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