Operations & Project Manager experienced in coordinating and executing projects on time within safe environments. Delivered successful outcomes through effective project management, strong organizational skills, and clear communication with coordinators, employees, and subcontractors. Focused on ensuring timely delivery and execution of complex projects.
Overview
19
19
years of professional experience
Work History
Event Planner
Self (Business With Spouse)
Rochester, NY
07.2015 - Current
Developed event themes and concepts, aligning with client vision and objectives.
Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
Managed vendor relationships, negotiating contracts to optimize service delivery.
Oversaw budgeting and financial planning for multiple events simultaneously.
Coordinated logistics for events, ensuring seamless execution from start to finish.
Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
Oversaw logistics and operations for events, ensuring all aspects were coordinated effectively.
Led a team of staff during events, delegating tasks to maintain efficiency.
Established processes for event planning that streamlined operations and reduced costs.
Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
Adapted quickly to unforeseen circumstances, implementing contingency plans.
Professional Window Cleaner
Self: Co-Owner of Business: Window Cleaning and More
Rochester, NY
01.2012 - 07.2015
Managed daily operations, ensuring efficient window cleaning processes and high-quality service delivery.
Maintained safety protocols by adhering to proper ladder usage, harness procedures, and fall protection guidelines.
Conducted regular quality control inspections to uphold standards and address client feedback promptly.
Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
Built strong client relationships, fostering trust and securing repeat business through exceptional service.
Coordinated project schedules and logistics, ensuring timely task completion and client satisfaction.
Conducted regular maintenance checks on equipment to prevent malfunctions during operation, ensuring consistent performance throughout each project.
Developed and implemented training programs for new team members, enhancing skill development and performance.
Promoted company services through word-of-mouth referrals, online marketing, and networking events, expanding clientele base.
Construction Site Superintendent
Biltmore General Contractors
New York City
01.2008 - 12.2011
Managed daily construction site operations to ensure adherence to project timelines and safety standards.
Managed subcontractor coordination, ensuring timely delivery of materials and services to meet project deadlines.
Supervised subcontractors and trades personnel, fostering collaboration and maintaining quality control on-site.
Ensured timely completion of construction projects by maintaining a keen focus on progress tracking and proactively addressing potential roadblocks.
Conducted regular site inspections to identify potential hazards and enforce compliance with OSHA regulations.
Improved overall project quality through oversight of workmanship and adherence to design specifications.
Implemented process improvements to streamline workflows and minimize material waste across multiple projects.
Expedited issue resolution during construction by facilitating communication between project coordinators and onsite employees and subcontractors.
Resolved conflicts promptly and promoted teamwork among diverse crews to enhance site morale and collaboration.
Education
High School Diploma -
Canandaigua Academy
Canandaigua, NY
06-1988
Skills
Event logistics
Project management
Vendor management
Event risk assessment
Planning and organization
Operations oversight
Workflow management
Microsoft Office Suite
Problem-solving
Administration
Timeline
Event Planner
Self (Business With Spouse)
07.2015 - Current
Professional Window Cleaner
Self: Co-Owner of Business: Window Cleaning and More