Results-driven Retail Operations professional with expertise in security and efficiency. Led teams in training and development, fostering collaboration to boost performance. Skilled in inventory management and customer service, ensuring smooth operations and high customer satisfaction.
Work History
Key Holder
2 Years 5 Months
Dollar General | 04.2024 - Current
Supervised team members in daily operations. Counted, sorted, and deposited cash accurately to maintain financial integrity. Engaged with public to foster positive relationships and uphold company image.
Managed daily operations and ensured compliance with company policies.
Trained and mentored new staff on store procedures and customer service standards.
Oversaw cash handling processes, including register balancing and safe management.
Delivery Driver
6 Months
RVA Deliveries | 09.2023 - 03.2024
Delivered packages to underserved neighborhoods and maintained workflow.
Delivered packages efficiently, adhering to established routes and schedules.
Inspected vehicles regularly to ensure optimal safety and performance standards.
Managed customer interactions professionally, addressing inquiries and resolving issues promptly.
Dishwasher
2 Years 10 Months
Longstreet’s Deli | 12.2019 - 10.2022
Part-time job senior year in High School. Maintained cleanliness of dishware for efficient service
Maintained cleanliness and organization of dish station to ensure efficient kitchen workflow.
Operated industrial dishwashing equipment to sanitize dishes, utensils, and cookware effectively.
Collaborated with kitchen staff to prioritize washing schedules during peak service hours.
Warehouse Associate
1 Year 1 Month
Amazon Distribution Center | 10.2020 - 11.2021
Operated forklift/order picker and scanner to pull items with high attention to detail, achieving required hourly rate while ensuring accuracy.
Warehouse Associate
Aldi Distribution Center | 11.2021 - 04.2021
Fulfilled orders using motorized tuggers in a fast-paced environment. Orders given verbally over headset require focus, attention to detail all in a timely manner.
Operated forklifts and pallet jacks to efficiently move products within the warehouse.