Aaron Chang
Corona,CA
Summary
Results-oriented Order Processing Specialist with six years of experience managing return goods and generating detailed shipment reports. Skilled in utilizing Excel, Google Sheets, and Microsoft Word to enhance inventory accuracy and streamline operations. Strong problem-solving and communication capabilities foster customer satisfaction and effective issue resolution.
Overview
11
11
years of professional experience
Work History
Package Receiver/ Processor/Order Picker
XFXTechnology
, CA
11.2019 - Current
- Received and scanned return products from retailers, ensuring accurate inventory management
- Alerted supervisor to issues and missing products to maintain operational efficiency.
- Compiled monthly return report from Best Buy to track product trends
Sales Associate
Kate Spade
, CA
01.2018 - 01.2020
- Guided customers in product selection by addressing inquiries and providing tailored recommendations.
- Engaged customers with personalized service and brand knowledge.
- Managed inventory levels to ensure product availability and organization.
- Assisted in visual merchandising to enhance store presentation and appeal.
Sales Associate
Michael Kors
, CA
01.2018 - 01.2018
- Guided customers in product selection and resolved inquiries to enhance shopping experience.
- Assisted customers in selecting products and enhancing their shopping experience.
- Maintained knowledge of current fashion trends and product offerings.
- Processed sales transactions accurately and efficiently at the register.
Kitchen Assistant
Soupplantation
Chino Hills, CA
01.2017 - 01.2018
- Executed food safety guidelines to ensure cleanliness of dishes from server.
- Prepared ingredients for daily soup production and salad bar offerings.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Assisted chefs in cooking and assembling dishes according to recipes.
Seasonal Sales Associate
Bath & BodyWorks
ChinoHills, CA
01.2017 - 01.2018
- Restocked products before opening, ensuring shelves were fully stocked for customer access
- Assisted customers in locating products and addressing inquiries, enhancing overall shopping experience
- Assisted customers in selecting products and providing personalized recommendations.
- Maintained store organization and visual displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
Grocery Attendant
99 Ranch Market
Chino Hills, CA
01.2016 - 01.2017
- Restocked products to maintain availability and assisted customers in locating items to enhance the shopping experience.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of the store environment.
- Stocked shelves and ensured product availability for customers.
Education
HighSchool Diploma -
Eleanor Roosevelt High school
Eastvale, CA06-2013
Associate's Degree - Business Administration in Accounting
Norco College
Norco, CASkills
- Inventory Management
- Order processing
- Retail customer experience
- Customer support
- Attention to detail
- Google Sheets, Google Documents
- Microsoft Word/Excel
- Problem solving
- Collaborative teamwork
- Teamwork and cooperation
- Effective Collaboration
- Inventory management
Personal Information
Title: Office Administrative Staff
Languages
English - speak, write, and listen, Chinese - speaking and listening
Timeline
Package Receiver/ Processor/Order Picker
XFXTechnology
11.2019 - Current
Sales Associate
Kate Spade
01.2018 - 01.2020
Sales Associate
Michael Kors
01.2018 - 01.2018
Kitchen Assistant
Soupplantation
01.2017 - 01.2018
Seasonal Sales Associate
Bath & BodyWorks
01.2017 - 01.2018
Grocery Attendant
99 Ranch Market
01.2016 - 01.2017
HighSchool Diploma -
Eleanor Roosevelt High school
Associate's Degree - Business Administration in Accounting
Norco College