Ian Fisher
Kathleen,GA
Summary
Results-driven professional with expertise in fast-paced environments and adapting to changing priorities. Demonstrates strong problem-solving skills while building lasting relationships with clients and team members. Committed to supporting team success and delivering high-quality outcomes under pressure.
Overview
8
8
years of professional experience
Work History
Returns Processor/Order Picker
Global Parts Distributors L.L.C.
Macon, Georgia
10.2021 - Current
- Processed incoming returns and verified product conditions for inspection.
- Inspected products for damage and compliance with return policies.
- Documented return transactions accurately in the inventory management system.
- Trained new employees on return processing protocols and best practices.
- Resolved discrepancies in returns by collaborating with team members.
- Checked packaging for quality and damage to uphold return standards and customer satisfaction.
- Leveraged equipment to unload, move and store returned items in designated areas.
- Operated electric pallet jack to efficiently transport items within the warehouse.
- Sorted and organized products for seamless order fulfillment and inventory management.
- Collaborated with team members to optimize picking processes and reduce delays.
- Maintained organized and clean work area to ensure safety compliance and efficient operations.
- Utilized warehouse management system to track inventory levels and order statuses.
- Followed safety protocols to minimize risks during order picking operations.
- Assisted in training new staff on best practices for order picking procedures.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Achieved productivity and accuracy standards to meet company guidelines.
- Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
- Processed and verified customer orders for accurate fulfillment.
- Coordinated with warehouse staff to ensure timely shipment of products.
- Communicated order status updates to customers and internal teams.
- Utilized order management systems to track and update order information.
- Resolved order discrepancies by investigating and collaborating with relevant teams.
- Assisted in training new staff on order processing procedures.
- Maintained organized records of all processed orders and correspondence.
- Operated handheld scanners and computer terminals to document updates.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Inspected stock items, discarding defective products and reporting damages to supervisors.
- Created packing slips and invoices for outgoing shipments with job-related software.
- Read and understood pick sheets in order to prepare accurate customer orders.
- Monitored inventory levels and placed replenishment orders to maintain stock levels.
- Responded promptly to customer complaints concerning product quality or delivery issues.
- Coordinated with warehouse personnel regarding shipping schedules for timely delivery.
Sanitation Lead
State Garden
Chelsea, Massachusetts
04.2018 - 07.2020
- Led sanitation team to consistently uphold cleanliness standards in facility.
- Trained new staff on proper sanitation techniques and safety procedures.
- Conducted regular inspections to identify and address compliance issues with sanitation regulations.
- Supervised sanitation staff to enhance team performance through training and evaluation.
- Monitored sanitation activities to verify adherence to regulations and enhance overall safety.
- Conducted regular inspections of work areas to identify potential health or safety hazards.
- Utilized cleaning equipment effectively to uphold safety and sanitation standards.
- Assigned tasks to personnel and monitored their performance to align with company guidelines.
- Adhered to proper safety procedures while handling hazardous materials.
Education
Bachelor of Arts - Liberal Arts And Sciences
Mt Wachusetts Community College
Gardner, MASkills
- Returns processing
- Order fulfillment
- Inventory management
- Inventory accuracy
- Warehouse systems
- Quality inspection
- Safety compliance
- Sanitation compliance
- Process optimization
- Team collaboration
- Attention to detail
- Time management
- Staff training
- Time management
Timeline
Returns Processor/Order Picker
Global Parts Distributors L.L.C.
10.2021 - Current
Sanitation Lead
State Garden
04.2018 - 07.2020
Bachelor of Arts - Liberal Arts And Sciences
Mt Wachusetts Community College