Terri Simmons
Thompson,IA
Summary
Dynamic Returns Processor with proven expertise at PartsASAP in optimizing inventory management and enhancing customer satisfaction. Skilled in fraud detection and quality inspection, I excel in team collaboration and problem-solving. My attention to detail and efficient organization have significantly improved return processing efficiency, ensuring a safe and compliant workplace.
Overview
4
4
years of professional experience
Work History
Returns Processor
PartsASAP
Lake Mills, IA
02.2022 - Current
- Processed returned items efficiently to ensure accurate inventory management.
- Inspected products for damage to determine eligibility for restocking or disposal.
- Utilized warehouse management system to track and update return statuses.
- Maintained a clean and safe work environment in compliance with safety standards.
- Assisted team members with handling and processing high volumes of returns.
- Sorted and organized returned merchandise in designated areas for easy access.
- Inspected returned items to identify damage or defects, documenting information in database.
- Worked with team members to facilitate efficient returns and provide outstanding customer service.
- Worked with team members on fraudulent items being returned and patterns of individual skus associated.
Education
High School Diploma - General Studies
North Iowa Community School
Buffalo Center, IA05-2000
Skills
- Returns processing
- Warehouse operations
- Fraud detection
- Quality inspection
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Return authorization
- Workplace safety
- Product inspection
- Efficient organization
- ByD knowledge
Accomplishments
- Spotlight on Excellance
Timeline
Returns Processor
PartsASAP
02.2022 - Current
High School Diploma - General Studies
North Iowa Community School
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