Aaron Cox

● Plan, coordinate, manage dispatch schedules.

● Scheduled appointments effectively to enhance operational productivity.
Handled field calls to provide timely support and information to clients.

● Drive sales with social media advertisements.

● Interact with social media content and establish relationships with potential clients.

● Respond to emergency plumbing calls around the clock.

• Coordinated daily activities of logistics personnel, ensuring efficient workflow and adherence to schedules.
• Ensures Compliance with DOT, FDA, and company safety standards, including vehicle inspections and maintenance logs.
• Supervised drivers and warehouse staff, resolving issues related to route changes and new patient setups to maintain service quality.
• Instructs patients and trains staff on the use of home medical equipment, oxygen equipment, and respiratory devices.
• Executed minor equipment repairs and maintenance, ensuring accurate documentation for compliance and operational readiness.
• Previous position held- Delivery Technician.

• Negotiated settlements with attorneys and insurance adjusters to seek medical reimbursement for other party liability situations.
• Educated members on benefits, scheduled appointments, verified claim accuracy, and liaised with providers to resolve billing issues.
• Documented inquiries and actions taken during each interaction to ensure accurate record-keeping.
• Ability to accurately apply and adapt to constant changing of laws, rules, and regulations.
• Volunteered for training opportunities to gain cross-training and enhance flexibility across business lines.
• Assisted with training new examiners and customer advocates on job roles.
• Previous positions held - Claim Examiner, Customer Advocate, and Benefit Value Adviser.

• Monitored stock quantities and ordered products, ensuring accuracy of overnight shipments by checking for discrepancies.
• Traveled to other Meijer stores to educate staff on best practices for inventory control, fostering consistency across locations.
• Trained new employees and managers on store operations, enhancing team understanding of inventory processes.
• Inspected store and employees for safety issues, and served as Co-Chair of the store safety committee.

• Executed military law enforcement duties, ensuring effective mobility support and area security operations.
• Led a team of two soldiers and trained twelve soldiers in combat drills, enhancing operational readiness.
• Honored with army service ribbon, national defense service medal, and Illinois state active duty service ribbon.