Aaron Cross
Heflin,AL
Summary
I am motivated to make a meaningful, long-term career change, and provide greater stability and opportunities for my family through hard work, dedication, and continuous growth. I am willing to travel, work days or nights and including weekends and holidays. I have a strong mechanical background with a proven ability to diagnose problems, work safely in demanding environments, use tools and equipment effectively, learn new processes quickly, and be very adaptable.
Overview
17
17
years of professional experience
Work History
Mobile Automotive Technician
Buster Miles Ford
Heflin, AL
02.2026 - Current
- Routine Maintenance: Performed curbside oil and filter changes, fluid top-offs, battery replacements, wiper blade changes, and tire rotations to ensure vehicle reliability and customer satisfaction.
- Diagnostics & Software: Utilize digital diagnostic tools to scan vehicles, perform vehicle health checks, and run software updates.
- Consulted with customers on-site, explained vehicle health, and provided accurate estimates for same-day or future shop services, enhancing customer trust and satisfaction.
- Minor Repairs: Execute light brake service, lamp/bulb replacements, and eligible factory recall service
- Optimized mobile service efficiency by navigating familiar routes, managing appointments independently, and maintaining an organized, well-stocked mobile service vehicle.
Automotive Technician
Cross and Sons Automotive
Heflin, AL
05.2009 - Current
- Assisted lead mechanic in diagnosing complex automotive issues, contributing to timely and accurate repairs.
- Conducted thorough inspections on incoming vehicles to accurately identify necessary repairs and maintenance needs.
- Maintained a comprehensive understanding of various vehicle makes and models, enabling efficient problem-solving in the repair process.
- Improved vehicle functionality by performing routine maintenance tasks such as oil changes, tire rotations, and brake pad replacements.
- Streamlined parts ordering process, reducing customer wait times and enhancing shop efficiency.
- Supported lead mechanic in completing large-scale projects such as engine rebuilds or transmission replacements.
- Consistently met deadlines for repair orders while maintaining exceptional attention to detail and workmanship.
Diesel Technician
Yancey Bros CO.
Austell, GA
06.2025 - 03.2026
- Diagnosed and repaired Caterpillar diesel engines, heavy equipment, hydraulic systems, and powertrain components to ensure optimal performance and reliability.
- Utilized diagnostic software, electronic testing equipment, and service manuals to identify mechanical and electrical issues.
- Utilized diagnostic software and electronic testing equipment to efficiently identify mechanical and electrical issues, enhancing repair accuracy.
- Performed preventative maintenance, inspections, and troubleshooting to ensure equipment reliability and minimize downtime.
- Conducted safety inspections and ensured all repairs complied with manufacturer specifications and workplace safety standards.
- Documented service records, repair procedures, parts usage, and maintenance processes accurately.
- Collaborated with customers and team members to assess repair needs and deliver effective technical solutions, improving service satisfaction.
Inventory Manager
L.E. Bell Pipeline, Inc
Heflin, AL
04.2015 - 02.2020
- Small engine mechanic, unloading trucks with forklift, Cleaned and organized shop workspace to maintain a tidy environment., manage and order parts inventory.
- Managed inventory levels to ensure optimal stock for customer needs, contributing to consistent product availability.
- Managed inventory levels to maintain product availability, reducing stockouts and supporting increased sales.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Ensured safe working environment by enforcing safety and security protocols.
- Oversaw employee performance and addressed issues to enhance efficiency, meeting productivity targets.
Reconditioning Technician
BMW Sonic Automotive
Irondale, AL
01.2023 - 05.2025
- Demonstrated strong attention to detail when assessing vehicle conditions, identifying and addressing even the most minor issues for optimal results.
- Conducted thorough inspections to identify mechanical issues in vehicles. through careful inspection and testing, resulting in accurate repairs and improved vehicle performance.
- Streamlined reconditioning processes, resulting in improved efficiency and reduced turnaround time for vehicle preparation.
- Collaborated with team members to complete reconditioning tasks on schedule, enhancing workflow organization.
- Met or exceeded target deadlines for reconditioning work orders, contributing to increased department productivity.
- Utilized industry-specific software to efficiently track progress of work orders and maintain updated records on completed tasks.
- Communicated effectively with other departments involved in the sales process to ensure seamless transitions between stages of vehicle preparation.
- Contributed to a positive work culture by actively participating in team meetings and collaborating with colleagues to solve challenges within the reconditioning department.
Quick Lane Technician
Sunny King Ford
Anniston, AL
10.2022 - 01.2023
- Diagnosed vehicle issues promptly, resulting in timely repairs and reduced downtime for customers.
- Enhanced customer satisfaction by delivering prompt and thorough vehicle maintenance services.
- Drove repeat business through meticulous attention to detail, high-quality workmanship, and strong customer service.
- Contributed to a positive reputation for the Quick Lane facility through dedication to quality workmanship, professionalism, and excellent customer relations.
- Streamlined warranty claims process, ensuring accurate documentation for timely reimbursements from manufacturers.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Adhered to safety guidelines at all times to minimize accidents or injuries within the workplace.
- Completed multiple tasks simultaneously while ensuring accuracy, resulting in increased overall shop efficiency.
- Assisted in increasing shop productivity by completing tasks promptly and accurately.
FedEx Delivery Driver
Hobbs Wood Logistics (Fedex Ground contractor)
Eastaboga, AL
03.2022 - 10.2022
- Achieved on-time deliveries by selecting optimal routes.
- Enhanced customer satisfaction through timely, accurate deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained a positive attitude while assisting customers in a high-pressure environment.
- Loaded the truck and properly secured items to prevent damage during deliveries.
Carpet Technician
Auto Custom Carpets
Anniston, AL
01.2021 - 03.2022
- Instructed customers and building staff on effective flooring maintenance and care procedures, enhancing longevity of installations.
- Removed existing flooring materials and prepared the area for installation of new products.
- Utilized hand and power tools, including a carpet knife and file, to complete flooring tasks.
- Minimized assembly errors by adhering to standardized procedures and guidelines, ensuring quality in installations.
- Maintained a safe working environment by adhering to proper safety protocols and procedures.
- Fostered teamwork by assisting colleagues with tasks, contributing to a collaborative work environment.
Education
Certificate of Technical Studies - Diesel, Electric, Hydraulic, and A/C diagnostics and repair (Yancey Bros. Diesel Technician "Bootcamp")
Chattahoochee Technical College
Austell, GA10-2025
G.E.D -
Christian Cornerstone
Townsend, GA09-2025
Skills
- Mechanical aptitude
- Safety Awareness
- Crisis problem solving
- Physically able
- Adaptability
- Clear communication
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Mobile Automotive Technician
Buster Miles Ford
02.2026 - Current
Diesel Technician
Yancey Bros CO.
06.2025 - 03.2026
Reconditioning Technician
BMW Sonic Automotive
01.2023 - 05.2025
Quick Lane Technician
Sunny King Ford
10.2022 - 01.2023
FedEx Delivery Driver
Hobbs Wood Logistics (Fedex Ground contractor)
03.2022 - 10.2022
Carpet Technician
Auto Custom Carpets
01.2021 - 03.2022
Inventory Manager
L.E. Bell Pipeline, Inc
04.2015 - 02.2020
Automotive Technician
Cross and Sons Automotive
05.2009 - Current
Certificate of Technical Studies - Diesel, Electric, Hydraulic, and A/C diagnostics and repair (Yancey Bros. Diesel Technician "Bootcamp")
Chattahoochee Technical College
G.E.D -
Christian Cornerstone